Deli Lead

Northdale Oil Inc•Warren, MN

About The Position

The Deli Lead helps lead team members and supports day-to-day convenience store operations by performing, assisting with, and guiding operational tasks. This role is a vital member of the organization, helping ensure a positive customer experience and a great work environment for team members. The successful candidate is self-motivated and service-oriented, and demonstrates Northdale’s culture of exceptional customer service and a team-oriented mindset.

Requirements

  • Effective communication skills.
  • Ability to motivate employees.
  • Comfort working in a fast-paced environment, multitasking, and problem-solving.
  • Strong work ethic.

Nice To Haves

  • High school diploma preferred.
  • Six months of retail experience preferred.

Responsibilities

  • Maintain a high level of customer service.
  • Maintain a positive work environment for all team members.
  • Resolve cash tills at the end of the shift.
  • Generate accurate till reports for each register.
  • Ensure all food is prepared and quality is maintained.
  • Manage and perform all check-out functions daily.
  • Communicate clearly and openly with customers.
  • Serve as the primary point of contact for customer service associates and customers when the Assistant Manager and Store Manager are not present.
  • Assist in performing, implementing, and enforcing established daily operating procedures.
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