Deli Dept. Manager-Upper Marlboro

Albertsons Companies•Upper Marlboro, MD

About The Position

The Deli Department Manager oversees daily deli operations, drives sales, and maintains high standards for food safety, merchandising, customer service, and operational performance. This is a fast-paced, hands-on leadership role focused on food quality, department readiness, associate development, and customer satisfaction. The manager leads deli preparation and merchandising activities, manages staffing and inventory, and ensures compliance with company standards and applicable food-safety requirements. The role requires flexible availability, including early mornings, evenings, weekends, and holidays, and involves working in hot and cold environments and lifting up to 50 pounds.

Requirements

  • Strong customer-service mindset and passion for food quality.
  • Effective leadership, coaching, and communication skills.
  • Strong organization, time-management, and problem-solving abilities.
  • Ability to lead in a fast-paced, high-volume environment.
  • Competence in deli production, food handling, and merchandising execution.
  • Competence in labor planning, scheduling, and performance management.
  • Competence in inventory management, ordering, and shrink control.
  • Knowledge of food-safety standards, sanitation practices, equipment operation, deli-preparation techniques, and merchandising standards.
  • Knowledge of store systems, ordering platforms, and basic computer applications.
  • Ability to review sales, labor, and shrink data to support planning and prioritization.
  • Ability to train, coach, and develop associates.
  • Ability to lift up to 50 lbs. and work in hot and cold temperature environments.
  • Ability to safely operate slicers, ovens, knives, scales, and cleaning tools.
  • Flexible availability, including early mornings, evenings, weekends, and holidays; reliable attendance; and compliance with company policies, food-safety standards, and the Code of Business Conduct.

Responsibilities

  • Oversee daily Deli Department operations, emphasizing customer service, food quality, and department readiness.
  • Create a fast, friendly, customer-first environment and resolve customer questions, concerns, and special requests.
  • Execute merchandising plans, planograms, promotional sets, and seasonal programs.
  • Oversee preparation, slicing, cooking, packaging, and merchandising of deli items according to company recipes and standards.
  • Maintain full, fresh, visually appealing service-case, grab-and-go, and hot-case displays.
  • Manage ordering, inventory, shrink, production logs, and waste reporting.
  • Build and manage schedules aligned with sales volume and labor targets.
  • Hire, train, coach, and develop deli associates while promoting teamwork and accountability.
  • Ensure compliance with food-safety, sanitation, temperature-control, and regulatory requirements.

Benefits

  • Competitive wages paid weekly.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
  • Training, career growth, and development.
  • Inclusive work environment.
  • Benefits may include vision, disability and life insurance, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).
  • Associates in this position may be eligible for a quarterly bonus.
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