Deli Clerk I

Festival Foods•Menasha, WI

13d•Onsite

About The Position

Festival Foods is hiring a part-time Deli Clerk for its retail grocery store in Menasha, Wisconsin. The role focuses on preparing and fulfilling deli orders, maintaining product quality and food safety, and providing helpful service to guests. Deli Clerks support guests seeking meals and other deli items while contributing to a collaborative, fast-paced food-service environment. The position reports to the Deli Manager. Work schedules are flexible and include weekdays, weekends, and holidays. The role involves lifting up to 50 pounds occasionally, full upper-body motion, working at a fast pace, and possible exposure to extreme temperatures.

Requirements

Ability to deal tactfully and effectively with guests and personnel.
Good oral and written communication skills.
Ability to assess and resolve issues quickly in a dynamic, stressful work environment while supporting team members.
Understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
Knowledge of the retail food business, perishable department operations, and merchandising, with the ability to make timely and effective decisions.
Ability to lift up to 50 pounds occasionally.
Full range of upper-body motion and ability to work at a fast pace.

Responsibilities

Provide courteous, professional service and respond to guest questions and concerns.
Help guests locate items and answer the Deli Department telephone.
Receive, prepare, and fulfill guest orders and special requests accurately and with attention to quality.
Resolve guest concerns promptly using the boomerang principle.
Inspect, rotate, maintain appropriate temperatures for, and replenish deli display products.
Maintain deli storage inventory, including containers, lids, spoons, and tags.
Maintain food safety logs and follow safety standards.
Meet quality and quantity expectations by 10 a.m. and 5 p.m. daily.
Attend work regularly and on time, and provide adequate notice to find a replacement for occasional absences.
Perform other duties as assigned.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Part-time store associates receive a $1-per-hour premium on Sundays and select holidays.
Schedules provided two weeks in advance.
Vision insurance and two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness membership reimbursement program.
Employee Assistance Program and LEAPCare Care Coaches.
401(k) plan with an annual discretionary company match.
Opportunities for career growth.
Supportive work environment.