Deli Clerk I

Festival Foods•Fond Du Lac, WI

9d•Onsite

About The Position

Festival Foods is seeking a part-time Deli Clerk to prepare and fulfill deli orders and provide helpful service to guests in a retail grocery store. The role supports food preparation and merchandising while maintaining product quality, inventory, and food safety standards. The Deli Clerk reports to the Deli Manager and works in a fast-paced environment with restaurant-like cooking quality. The position has a flexible schedule that includes weekdays, weekends, and holidays.

Requirements

Ability to deal tactfully and effectively with guests and personnel.
Good oral and written communication skills.
Ability to assess and resolve issues quickly in a dynamic, stressful work environment while supporting team members.
Understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
Knowledge of the retail food business and perishable department operations, plus merchandising skills and the ability to make timely, effective decisions.
Ability to lift up to 50 pounds occasionally, use a full range of upper-body motion, and work at a fast pace.
Ability to work in an environment where exposure to extreme temperatures may occur.

Responsibilities

Provide friendly, professional service to guests, answer questions, and address concerns.
Help guests locate items on or off the sales floor and answer the Deli Department telephone professionally.
Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
Resolve guest concerns promptly using the boomerang principle.
Inspect, rotate, maintain proper temperatures for, and replenish deli display products.
Maintain appropriate inventory levels of deli storage supplies, including containers, lids, spoons, and tags.
Maintain food safety logs and follow safety standards.
Meet quality and quantity expectations by 10 a.m. and 5 p.m. daily.
Attend work regularly and on time according to the schedule, and provide adequate notice to find a replacement for occasional absences.
Perform other duties as assigned.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Part-time store associates receive a $1-per-hour premium on Sundays and select holidays.
Schedules provided two weeks in advance.
Vision insurance and two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program and LEAPCare Care Coaches.
401(k) plan with an annual discretionary company match.
Opportunities for career growth.
Supportive work environment.