Deli Clerk I

Festival Foods•De Pere, WI

6d•Onsite

About The Position

Festival Foods is seeking a part-time Deli Clerk to work in a retail grocery store deli. The role focuses on preparing food and fulfilling guest orders while providing helpful, professional service. Deli Clerks help make meal options convenient for guests and contribute to a collaborative, fast-paced environment with restaurant-like cooking quality. The position reports to the Deli Manager and is based at the De Pere store.

Requirements

Ability to deal tactfully and effectively with guests and all personnel.
Good oral and written communication skills.
Ability to quickly assess and resolve issues in a dynamic, stressful work environment while supporting team members.
Understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
Knowledge of the retail food business, perishable department operations, and merchandising, with the ability to make timely and effective decisions.
Ability to lift up to 50 pounds occasionally, use a full range of upper-body motion, and work at a fast pace.

Responsibilities

Provide excellent guest service, greet guests, answer questions, and address concerns professionally.
Help guests locate items on or off the sales floor and answer the Deli Department telephone.
Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
Resolve guest concerns and issues promptly using the boomerang principle.
Inspect, rotate, maintain proper temperatures for, and replenish deli products on display.
Maintain proper inventory levels of deli supplies, including containers, lids, spoons, and tags.
Maintain food safety logs and follow food safety and other safety standards.
Meet quality and quantity expectations by 10 a.m. and 5 p.m. daily.
Attend work regularly and on time according to the schedule, and provide adequate notice to find a replacement for occasional absences.
Perform other duties as assigned.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Part-time store associates receive a $1-per-hour premium on Sundays and select holidays.
Schedules provided two weeks in advance.
Vision insurance and two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program and LEAPCare Care Coaches for confidential support.
401(k) plan with an annual discretionary company match.
Opportunities for career growth.
Supportive work environment.