Deli Clerk I
About The Position
Festival Foods is seeking a part-time Deli Clerk for its retail grocery store in Fond du Lac, Wisconsin. The role focuses on food preparation, deli order fulfillment, and providing helpful service to guests seeking meal options. The Deli Clerk works in a fast-paced environment and supports quality food service, food safety, and a positive guest experience. The position has a flexible schedule that includes weekdays, weekends, and holidays. It reports to the Deli Manager. Physical demands include occasional lifting of up to 50 pounds, full range of upper body motion, working at a fast pace, and possible exposure to extreme temperatures.
Requirements
- Ability to deal tactfully and effectively with guests and personnel.
- Good oral and written communication skills.
- Ability to assess and resolve issues quickly in a dynamic, stressful work environment while supporting team members.
- Understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
- Knowledge of the retail food business, perishable department operations, and merchandising, with the ability to make timely and effective decisions.
- Ability to lift up to 50 pounds occasionally, use a full range of upper body motion, work at a fast pace, and potentially work around extreme temperatures.
Responsibilities
- Provide excellent guest service, including greeting guests, answering questions, and addressing concerns.
- Help guests locate items on or off the sales floor and answer the Deli Department telephone professionally.
- Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
- Resolve guest concerns promptly using the boomerang principle.
- Inspect, rotate, maintain proper temperatures for, and replenish deli products on display.
- Maintain appropriate inventory levels of deli supplies, including containers, lids, spoons, and tags.
- Maintain food safety logs and follow applicable safety standards.
- Meet quality and quantity expectations by 10 a.m. and 5 p.m. daily.
- Attend work regularly and on time, and provide adequate notice to find a replacement for occasional absences.
- Perform other duties as assigned.
Benefits
- 15% associate discount on grocery purchases for the associate and immediate household.
- Weekly pay for hourly associates.
- Part-time store associates receive a $1-per-hour premium on Sundays and select holidays.
- Schedules provided two weeks in advance.
- Vision insurance eligibility for part-time and full-time associates.
- Two dental coverage options for part-time and full-time associates.
- Three weeks of paid parental leave.
- Fitness reimbursement program.
- Employee Assistance Program (EAP) and LEAPCare Care Coaches.
- 401(k) plan with an annual discretionary match.
- Opportunities for career growth.
- Supportive work environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
