Default Loan Servicing Specialist - Property Preservation

First American•Usa, SC

About The Position

A Property Preservation Specialist is responsible for maintaining, securing, and preserving real estate assets, primarily properties that are vacant, in default, or foreclosed. The role ensures properties meet investor, insurer, agency, and company guidelines and comply with local, state, and federal regulations. The specialist serves as a steward for property condition, value, and compliance, working with vendors, contractors, internal teams, and other stakeholders to carry out preservation activities. The position oversees property inspections, secures and maintains properties, manages vendors and contractors, monitors regulatory and operational risks, and documents inspections, work, expenses, and communications. It coordinates with internal departments and external partners to resolve issues and ensure properties are preserved according to required standards.

Requirements

At least 2–3 years of experience in property preservation, asset management, or a related field.
Strong understanding of local, state, and federal regulations, investor and insurer guidelines, and industry standards for property preservation.
Proficiency with property management software such as MSP, LoanSphere, Yardi, or FHA Connection; Microsoft Office; and digital documentation tools.
Experience working with vendors and contractors in a property preservation setting.
Excellent oral and written communication skills, including the ability to coach, motivate, and collaborate with teams.
Strong attention to detail and the ability to multitask, prioritize, and work independently under pressure to meet deadlines.

Responsibilities

Perform initial, subsequent, and specialized property inspections, such as FEMA inspections and occupancy verification, to assess condition and identify preservation needs.
Ensure vacant properties are winterized, secured, and maintained, including lawn care, debris removal, repairs, and pool securing.
Address code violations and municipal or HOA requirements.
Review bids, manage contractors, and oversee preservation work to ensure timely, cost-effective completion in accordance with investor guidelines.
Adhere to regulatory requirements and investor and insurer guidelines, and stay current with relevant legal and regulatory changes.
Maintain accurate records of inspections, preservation activities, expenses, and communications; document actions in servicing systems and ensure proper reporting.
Coordinate with internal departments, external partners, and stakeholders to resolve issues and ensure properties are preserved according to standards.
Monitor risks such as code violations, hazard claims, and occupancy changes, and proactively address issues to prevent regulatory infractions and financial losses.