Deep Cleaning Attendant

Hilton Grand Vacations•Gatlinburg, TN
•Onsite

About The Position

The Deep Cleaning Attendant at Mountainloft, a Hilton Vacation Club in Gatlinburg, Tennessee, performs detailed deep cleaning of guest villas, suites, public spaces, and back-of-house areas to meet resort cleanliness standards. The role includes completing assigned projects on schedule, supporting preventive maintenance by promptly reporting findings, following safe chemical-handling and sanitation practices, and working with Housekeeping, Maintenance, and Resort Operations teams. The attendant also completes required company training and follows company policies and procedures.

Requirements

  • Previous hotel housekeeping experience.
  • Open and flexible availability, including weekends and holidays.
  • Ability to bend, stoop, and walk; lift up to 50 pounds; and push or pull up to 100 pounds.
  • Ability to work an eight-hour shift while walking or standing, with or without reasonable accommodation.
  • Anticipates customer needs and considers how work affects customers.
  • Builds confidence in self and others through honest and dependable interactions.

Responsibilities

  • Perform detailed cleaning of guest villas, suites, and common areas according to established schedules.
  • Meet resort cleanliness standards and complete assigned deep-cleaning projects on schedule.
  • Move and clean behind furniture, appliances, beds, sofas, and cabinetry.
  • Clean walls, baseboards, door frames, trim, vents, light fixtures, ceiling fans, and window tracks.
  • Deep-clean kitchens and bathrooms.
  • Deep-clean public areas, including lobbies, hallways, stairwells, elevators, fitness centers, and recreational facilities.
  • Maintain cleanliness in storage rooms, housekeeping closets, and back-of-house areas.
  • Support preventive maintenance and promptly report findings through established procedures.
  • Complete assigned company training and compliance courses and follow company standards, policies, and procedures.
  • Handle chemicals safely and use required personal protective equipment.
  • Work effectively with Housekeeping, Maintenance, and Resort Operations teams.
  • Maintain a safe work environment for guests and team members and follow infection-prevention and sanitation guidelines.
  • Perform other related duties as assigned.

Benefits

  • Health benefits begin on the first day of work, with no waiting period.
  • Eligible U.S. regular full-time and part-time team members receive a wide range of benefits.
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