Dedicated Transportation Manager

Ruan Transportation Management Systems•Lenox, IA

13d•Onsite

About The Position

This full-time, onsite position in Bismarck, North Dakota, manages one or more dedicated contract transportation accounts to meet customer service expectations and achieve operational and key performance goals. The manager monitors key performance metrics, analyzes operational variables, and implements solutions to improve account performance. The role also develops and maintains a positive workplace culture that supports the company's guiding principles.

Requirements

Bachelor's degree in Business, Transportation, Logistics, Supply Chain, or a related business field, or equivalent work experience; alternatively, 3–5 years of transportation leadership experience may substitute for a degree.
3–5 years of experience in transportation.
2 years of supervisory experience.
Knowledge of dispatch operations, transportation management, and logistics solutions, with broad knowledge of DOT rules and regulations.
Experience conducting business using multiple software systems and processes.
Strong technology skills and comfort, including Microsoft Office—specifically Excel—and routing or dispatching systems.

Nice To Haves

Demonstrated experience leading and directing teams, communicating change, and developing a team is strongly desired.

Responsibilities

Supervise and lead the team through effective communication, recruiting, training, coaching, counseling, appraising, and rewarding.
Manage operations with integrity to achieve key performance goals; monitor, analyze, and improve variables affecting operating revenue and costs, and act urgently to achieve strong performance.
Build customer partnerships through regular professional communication, problem solving, and relationship building; assess service performance and take timely action to remove barriers.
Promote and monitor employee safety, build a positive safety culture, and work with relevant resources to identify and remove safety obstacles. Ensure compliance with safety programs, protocols, and federal, state, and local regulations.
Promote and lead continuous improvement efforts.
Ensure team members are trained and comply with standard processes and procedures.
Build and maintain a positive work environment where team members and their contributions are recognized, and communicate frequently with the team.
Use onsite team members to identify operational improvements and collaborate with other teams to share best practices and leverage resources.
Use Ruan transportation management systems to accurately capture required operational data in near real time.