Debt Collection Program Implementation Lead

Bureau of the Fiscal Service•Birmingham, AL

About The Position

This position is located in the Bureau of the Fiscal Service, Treasury Offset Program Division. The Debt Collection Program Implementation Lead is a senior team member who provides expert advisory services to support the expansion and implementation of direct government-wide debt collection programs. The programs aim to increase Federal government revenues and reduce delinquent debt owed to the Federal government and States. The role involves implementing debt collection programs and related system releases, consulting with prospective stakeholders, and advising Fiscal Service components and government agencies on debt collection and debt management services. The position also reviews government-wide debt management activities, identifies opportunities to improve programs and processes, and develops proposals based on analysis of Treasury Offset Program data. The position is a GS-13, high-risk public trust role. Telework and flexible work schedules are available. Selectees may be subject to additional hiring approvals and personnel vetting, including a background investigation and Continuous Vetting enrollment.

Requirements

  • Must be a U.S. Citizen or U.S. National.
  • For GS-13, one year (52 weeks) of specialized experience at a level equivalent to GS-12 in the Federal service.
  • Experience performing work related to debt management, debt collection, payment, or similar financial management functions.
  • Experience conducting formal or end-to-end testing to support implementation of new or enhanced programs, systems, or business processes.
  • Experience analyzing information from multiple sources to identify issues, evaluate program effectiveness, and develop recommendations to improve business processes or operational performance.
  • Complete a Declaration for Federal Employment when requested and satisfy applicable federal suitability requirements.
  • Use Direct Deposit/Electronic Funds Transfer for salary payment.
  • If applicable, certify Selective Service registration or exemption.
  • Complete a Personal Identity Verification process requiring two forms of identification from Form I-9.
  • Obtain and use a Government-issued charge card for business-related travel.
  • Undergo personnel vetting, including a background investigation and enrollment in Continuous Vetting; successful candidates will also be enrolled in the FBI's Rap Back service.

Responsibilities

  • Serve as an expert analyst on implementation of the State Reciprocal Program, Unemployment Benefit and Tax programs, NTDO program, and Payments Automation Manager (PAM) new-release End-to-End testing.
  • Meet with prospective stakeholders to discuss requirements and review solicitation packages and other information provided by prospective participants.
  • Provide technically authoritative expertise on Fiscal Service debt collection and debt management services to Fiscal Service components, state and federal agencies, and other stakeholders.
  • Lead or participate in implementation of Treasury Offset Program segments, including administrative offset, tax levy, tax refund offset, and salary offset, to maximize delinquent-debt collections and maintain effective working relationships with federal and state agencies.
  • Research new or improved business and management practices and reengineer processes for programs or operations.
  • Review, evaluate, and report on government-wide debt management processes and activities; identify strengths and weaknesses and recommend program improvements.
  • Analyze Treasury Offset Program data and develop and propose legislation to expand authority, increase collections, and promote system efficiency.

Benefits

  • Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation each year.
  • Access to insurance programs that may be continued after retirement.
  • A choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods; the Government pays up to 75% of health insurance premiums.
  • A retirement program with employer-matching contributions.
  • Competitive salaries, bonuses, and incentive awards.
  • Opportunities for advancement.
  • Telework opportunities.
  • Flexible work schedules.
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