Dealership Parts Counter Associate - Key Motors of S Burlington

Key Auto Group•South Burlington, VT

About The Position

Key Motors of S Burlington is hiring a Parts Counter Associate to support the parts sales process and provide service to internal and external customers. The position starts at $50,000 annually and offers a career path for growth, with the company emphasizing promotion from within. The associate handles customer inquiries and parts orders, maintains stock accuracy, coordinates sourcing for unavailable parts, and supports related dealership operations.

Requirements

High school diploma or equivalent.
Strong interpersonal and time management skills.
Ability to read and interpret safety and maintenance documents.
Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Valid driver's license and a clean driving record.

Nice To Haves

Prior auto parts sales experience.
Eagerness to improve in a dynamic work environment.

Responsibilities

Assist in the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Effectively communicate the status of customer parts orders.
Read and understand the parts catalog when looking up and discussing specific parts.
Answer phone calls and provide price quotes and other information to customers.
Review body shop estimates to verify that the parts ordered are correct and pricing aligns with the estimate.
Provide high-level service to internal and external customers.
Pull and fill orders from stock and perform weekly bin checks to ensure stock accuracy.
Notify the site manager about out-of-stock parts or shop materials requiring immediate attention.
Locate out-of-stock parts from outside sources and submit emergency orders when necessary.
Ensure internal parts requests are billed to the service repair order.
Perform other duties as assigned.