Dealer Trainee - Part Time (Tropicana Atlantic City)

Caesars Entertainment•Atlantic City, NJ
•Onsite

About The Position

This is a part-time Dealer Trainee position at Tropicana Atlantic City. The role focuses on delivering excellent customer service by learning and performing core casino games in a friendly and helpful manner. The trainee will support and maintain property courtesy guidelines, present a polished and professional image, and encourage others to do the same. The starting rate for this position is $20.00 per hour.

Requirements

  • Excellent customer service skills are essential.
  • Must be able to perform basic math quickly.
  • Must be able to get along with co-workers and work as a team.
  • Must present a well-groomed appearance.
  • Well-developed interpersonal skills.
  • Must enjoy entertaining and communicating with the public.
  • Must be able to pass a math test and customer service focused panel before being accepted to this training program.
  • Must be able to work varied shifts during a 24-hour period, weekends and holidays are required as needed.
  • Must be able to respond calmly and make rational decisions when handling employee conflicts or stressful customer interactions.

Responsibilities

  • Learn and demonstrate an effective working knowledge of dealing policies and gaming procedures.
  • Learn to deal games in accordance with internal controls, New Jersey Division of Gaming regulations, and company policy.
  • Be able to learn applicable departmental dealer efficiency metrics.
  • Always present oneself as a credit to Caesars Entertainment and encourage others to do the same.
  • Be responsible for learning the protection and control of the game.
  • Learn how to exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.
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