Table Games Dealer (Harrah's Metropolis, Illinois)

Caesars Entertainment•Metropolis, IL

32d•Onsite

About The Position

Takes and pays losing and winning bets; deals assigned game in a professional manner, while extending the utmost in courtesy and game protection. Converse with players; the length and content would be determined by good judgment and common sense. Utilize the highest degree of technical skill in dealing the game, providing prompt, accurate and courteous service to playing customer, in accordance with the accepted operating rules, policies and procedures. Maintain a proper pace of the game (fast, even tempo, giving players enough time to make bets, but not allowing the players to set the pace). Process all cash and otherwise maintain proper handling and custody of cash and gaming check entrusted to him. Take losing bets and pay winning bets according to established rules and procedures. Notify floor person of any irregularities in customer play and transactions during shift. Performs other related duties as requested. Must assure exceptional customer service to all patrons by communicating in a pleasant, friendly and professional manner at all times. Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crewmembers.

Requirements

Must be High School graduate or GED equivalent.
Must be 21 years of age.
High School diploma or GED equivalent required.
Must possess good organizational and customer relation skills.
Total compliance with all Internal Controls and Company Policies as required
Must be able to: Stand for prolonged periods of time.
Tolerate noise and /or dimly lit environment.
Reach and bend from a standing position of approximately forty-eight (48) inches across the table, left, center and right.
Have eye/hand coordination and manual dexterity necessary to handle cards, chips and currency.
Must be able to handle currency and coin.
Must be able to see in normal vision range.
Must be able to see and differentiate colors. Cannot be colorblind.
Climb stairs repeatedly.
Ability to read and write.
Must have basic math skills to distinguish winning/losing combinations and complete customer transactions.
Establish and maintain a relationship with customers for repeat business.
Must have ability to communicate directly and by transcription with guests, general public, management and staff.
Understand and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels and other instructions.
Must be able to work under stressful conditions.
Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

Nice To Haves

Minimum of 2 years experience as a Dealer in 2 or more primary games (BJ, Craps, Roul) preferred.
Must have a neat and professional appearance and upbeat and enthusiastic personality.

Responsibilities

Converse with players; the length and content would be determined by good judgment and common sense.
Utilize the highest degree of technical skill in dealing the game, providing prompt, accurate and courteous service to playing customer, in accordance with the accepted operating rules, policies and procedures.
Maintain a proper pace of the game (fast, even tempo, giving players enough time to make bets, but not allowing the players to set the pace).
Process all cash and otherwise maintain proper handling and custody of cash and gaming check entrusted to him.
Take losing bets and pay winning bets according to established rules and procedures.
Notify floor person of any irregularities in customer play and transactions during shift.
Performs other related duties as requested.
Must assure exceptional customer service to all patrons by communicating in a pleasant, friendly and professional manner at all times.
Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crewmembers.