Dealer Table Games

Cherokee Nation Businesses•Robinsonville, MS

About The Position

The Table Games Dealer deals one or more table game types while providing excellent guest service. The role includes handling game transactions accurately, communicating game information and concerns to supervisors, and maintaining a helpful and courteous atmosphere. All duties must be performed in accordance with applicable federal, state, and local laws and regulations, as well as department and Company policies and procedures. The position is hourly and part-time at Gold Strike Casino.

Requirements

High school diploma or equivalent.
One year of experience dealing multiple table games in a similar resort setting.
Gaming Registration as required by jurisdiction.
Able to communicate effectively in English, both verbally and in writing.
Ability to communicate effectively, concisely, and logically in a timely manner and at an appropriate level while maintaining confidentiality.
Ability to multitask and work well in a fast-paced, team-oriented environment.
Excellent organizational skills and ability to function effectively under time constraints and established deadlines, with attention to detail.
Effective listening abilities and strong judgment skills.
Excellent customer service and interpersonal skills to communicate effectively with business contacts.
Ability to perform constant standing and walking, and frequent bending, reaching, kneeling, and squatting.
Ability to work in an environment where pipe, cigar, and cigarette smoking are permitted.
Ability to work varied shifts, including weekends and holidays; a flexible schedule and extended hours may also be required.

Responsibilities

Deal one or more game types proficiently, including Blackjack, Baccarat, Roulette, Craps, specialty games such as Poker, and variations.
Protect, control, and verify the accuracy of fills, credits, openers and closers, and marker transactions.
Accurately exchange cash or markers for chips, collect losing bets, pay winning bets, and collect commissions based on the game dealt.
Communicate with supervisors or Table Games Managers about unnatural or irregular play and game disputes.
Immediately notify the supervisor of mistakes or claims and resolve them only as directed by the supervisor.
Verbalize player instructions, card totals, results, and other information required by each game's procedures.
Maintain a helpful and courteous atmosphere in the game.
Provide excellent guest service, remain alert to guest needs, respond to inquiries, resolve complaints within the scope of authority, and refer other matters to management.
Notify the supervisor and/or Security of unusual events, circumstances, missing items, or alleged theft.
Perform other job-related duties as requested.