Dealer School

Hollywood Casino Joliet•Joliet, IL

About The Position

Paid Dealer School is designed to teach and train aspiring table games dealers. Dealers provide a high level of customer service and promote a positive attitude to create a fun and entertaining experience for guests and team members. The role includes opening, operating, and closing an assigned game table while maintaining the honesty and integrity of the game.

Requirements

  • Must pass an audition at the end of dealer school.
  • Must be at least 21 years of age.
  • High school diploma or equivalent required.
  • Must understand and speak English.
  • Must have excellent guest service skills.

Responsibilities

  • Open the assigned game, count its contents, verify the count against the closing list, inspect cards or dice, and sign off with a supervisor.
  • Deal games, pay out winnings, exchange currency for chips, and explain game rules to guests.
  • Change decks of cards or dice, inspect cards, and mix them.
  • Verify bank roll fills with the supervisor and security personnel.
  • Protect the game by continuously inspecting cards or dice and ensuring bets comply with game rules and minimums.
  • Close the game by sorting cards, balancing the rack, counting chips, and signing off with the supervisor.
  • Maintain the honesty and integrity of assigned games and control the pace of play.
  • Answer guests’ questions about casino activities or refer them to appropriate personnel.
  • Perform other duties as assigned.

Benefits

  • Paid dealer school.
  • Wellness programs supporting financial, physical, and mental well-being.
  • Day-one medical coverage may be available depending on position.
  • 401(k) matching may be available depending on position.
  • Annual performance bonus may be available depending on position.
  • Paid time off, earned according to local policy and increased with length of employment.
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