AVP, Dealer Relationship Manager – Mobile, AL
About The Position
The Dealer Relationship Manager (DRM) is an outside sales representative responsible for building and maintaining trusted relationships with franchised and independent auto dealerships in the assigned Mobile, Alabama territory. The associate must reside within the territory to service clients, meet prospects, and attend in-person meetings and events. The role drives loan originations and dealer engagement by educating dealerships about auto finance products, programs, underwriting policies, and digital services, while providing responsive service and support. The DRM executes sales strategies, identifies market trends and growth opportunities, manages dealership accounts, and communicates dealer performance metrics. The role collaborates with Credit, Funding, Floor Plan, and other internal partners to resolve issues and support business needs. The position requires daily travel within the assigned territory, potentially up to 100% of the time, and representation of the company at dealer events, trade shows, and industry meetings. The associate is expected to comply with regulatory and company policies and take a proactive, responsible approach to risk management.
Requirements
- Bachelor’s degree in Business, Finance, Marketing, or equivalent work experience.
- At least 5 years of sales experience in auto finance, client relations, account management, relationship management, or automotive retail sales management.
- Ability to build strong business relationships and deliver results in a goal-oriented environment.
- Ability to travel daily within the assigned territory, up to 100% of the time.
- Experience with Microsoft Office products.
- Strong understanding of dealership operations and auto finance products.
- Excellent written and verbal communication, presentation, and negotiation skills.
- Self-starter with strong organizational and territory-management abilities.
- Effective problem-solving and time-management skills.
- Legal authorization to work in the United States full time without employer sponsorship to commence employment.
Nice To Haves
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Responsibilities
- Establish, develop, and manage trusted relationships with automotive dealerships in the assigned territory.
- Grow loan originations and dealer engagement by promoting auto finance programs, OEM programs, small business and dealer commercial products, and digital services.
- Execute sales strategies and support initiatives as directed by sales management.
- Identify market trends and competitive activities to find growth opportunities.
- Educate dealerships on finance program guidelines, underwriting policies, digital tools, and other platforms.
- Visit dealerships to understand business needs, maximize engagement, and ensure satisfaction.
- Perform account-management and contact-management tasks and maintain accurate records.
- Partner with Credit and Funding teams to provide service and resolve dealer issues.
- Coordinate meetings between Dealer Principals and dealer commercial services partners for Floor Plan services.
- Communicate dealer performance KPIs to dealership owners and general management staff.
- Work with internal partners, including dealer collections, dealer performance, risk, pricing, and legal, to resolve business matters.
- Represent the company at dealer events, trade shows, and industry meetings.
- Ensure dealer interactions comply with regulatory requirements and company policies.
Benefits
- The company describes its rewards package as fair and competitive and says its benefits are designed to support employees, their families, and well-being; specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
