DEALER/DUAL RATE FLOOR SUPERVISOR

SILVERTON CASINO LLC•Las Vegas, NV

2d•Onsite

About The Position

The primary objective of a Games Dealer is to provide a pleasant gaming experience to our guests and protect the assets of the Company by diligently following all Minimum Internal Control Standards and department Standard Operating Procedures. This role requires maintaining a high quality of guest service, adhering to all policies and procedures, and ensuring the security and protection of the game dealing. The ideal candidate will have a positive and friendly attitude, the ability to maintain a steady game speed while being entertaining, and a willingness to learn new skills. The position also involves general responsibilities such as adhering to appearance and uniform standards, maintaining open communication with managers, and demonstrating the company's core values of Character, Collaboration, Care, Fun, and Excellence.

Requirements

High school diploma or equivalent required.
Ability to mentally add, subtract, multiply and divide accurately and quickly.
Graduation from Dealers school.
Must be 21 years of age or older.
Minimum 1 year previous dealing experience required (not including time spent in dealing school).
Must be able to clearly communicate with guests in conversational English.
Required Work Cards: Gaming Registration, Identification that establishes identity, Identification that establishes the right to work in the United States.

Nice To Haves

Willingness to learn and follow any policy or procedure that may be introduced in the future.
Willingness to learn new skills.

Responsibilities

Maintain a high quality of guest service according to Silverton Values.
Check for proper identification of a patron appearing to be under the age of 35 years old.
Accurately deal a minimum of three (3) games, one of which must be Roulette.
Thoroughly understand and follow applicable Company and departmental policies and procedures, as well as any future policies.
Thoroughly understand applicable gaming policies, game procedures, and rules, and continually work within these guidelines.
Immediately report all unusual, suspicious, or irregular situations, dealer errors, guest complaints/issues, and instances of possible theft/cheating to a Supervisor or above.
Meet and/or exceed minimum dealing standards, including hands dealt per hour and timely payout of winning hands.
Accurately exchange paper currency for playing chips.
Ensure wagers are placed before cards are dealt, roulette wheel is spun, or dice are tossed.
Verbally announce winning number, winning hand, or color to player(s).
Mentally compute payable odds to pay winning bets.
Collect losing wagers and accurately pay winning wagers.
Provide continual security and protection of the game dealing.
Arrive for work with a positive and friendly attitude ready to have fun with guests.
Express a willingness to learn new skills.
Maintain a steady, comfortable game speed while being friendly and entertaining while dealing.
Adhere to all policies and procedures as outlined in the Silverton Casino, LLC ‘Go for Your Own” toke and hustling policy.
Other duties as assigned.
Adhere to all appearance and uniform standards.
Maintain an open line of communication with Managers.
Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
Accept performance feedback in a professional manner.
Regular attendance on all scheduled shifts.
Arriving on time for all scheduled shifts.