Deal Desk Coordinator

Linxup•St. Louis, MO

11d

About The Position

Are you detail-oriented and organized? Are you passionate about ensuring customer satisfaction? We are currently seeking a Deal Desk Coordinator to join our team. As a Deal Desk Coordinator, you will play a crucial role in processing incoming customer orders and ensuring accurate and timely entry into our system. This is a great opportunity to join a dynamic team and contribute to our growing company.

Requirements

Bachelor’s Degree or equivalent work experience
2-3 years of Deal Desk, Order Entry or Operations experience
Ability to multi-task in a fast-paced work environment
Excellent attention to detail and strong organizational skills
Effective communication skills, both verbal and written
Ability to work independently and collaboratively as part of a team
Strong computer skills, including proficiency in MS Office, Google Suite and order management systems

Nice To Haves

NetSuite and/or Salesforce experience preferred
SaaS experience preferred, but not required

Responsibilities

Efficiently and accurately enter customer orders into our system
Review order details for accuracy and completeness
Resolve any discrepancies or issues related to orders
Communicate with customers and internal departments to clarify order information and resolve any inquiries or concerns
Maintain accurate records of all order transactions
Collaborate with Fulfillment Team to ensure timely shipping and delivery of orders
Assist in generating reports and analyzing order data to improve efficiency and customer satisfaction
Other duties as assigned