Deal Desk Analyst

IntappUS CA Remote, WA
Hybrid

About The Position

Deal Desk Analyst Intapp is looking for a Deal Desk Analyst to join our team. This role is the operational engine behind our global sales process — a trusted partner who gets quality deals through the approval pipeline efficiently and accurately. You're a cross-functional connector who works fluidly across Sales, Business Operations, IT, Legal, Finance, Product, and executive leadership. You bring analytical rigor to complex, customized deals without losing sight of the bigger picture: closing business and building trust with the teams who depend on you. You set a high bar for yourself and for the process. You document what you learn, sharpen what exists, and never let tacit knowledge become a liability. Your communication is clear at every level — from a front-line account executive to a C-suite stakeholder.

Requirements

  • 2+ years of experience in deal desk or sales operations within the cloud software industry
  • Strong written and verbal communication skills, with the ability to engage confidently at all levels
  • Proficiency with a CRM platform and the quote-to-order process, including strong reporting skills
  • Experience structuring complex deals, such as multi-year agreements with ramp schedules
  • Comfort writing and reviewing custom contract terms, including comparing capitalized terms across documents
  • Sharp analytical thinking and practical judgment in ambiguous, high-stakes situations
  • Proven ability to create and maintain clear standard operating procedures
  • Ability to work autonomously as part of a global team, adapting quickly to shifting priorities
  • A cross-functional mindset — you consider downstream impacts before making recommendations

Responsibilities

  • Manage end-to-end contract operations, from staging quotes to drafting custom terms and conditions, order booking and reconciliation
  • Audit orders for accuracy, completeness, required approvals, ACV, and recurring revenue
  • Track non-standard and custom terms across the deal lifecycle
  • Advise sales on deal structure and discounting to arrive at quality, approvable outcomes
  • Act as a true partner to sales — triaging deals, minimizing wasted effort, and moving the right opportunities forward
  • Drive best practices across the contracts process and document new or updated procedures proactively
  • Build strong relationships with stakeholders across functions, acting as an advisor rather than a gatekeeper

Benefits

  • professional development opportunities
  • reimbursement for training and continuing education
  • modern, open offices designed to inspire creativity and collaboration
  • complimentary lunches
  • fully stocked kitchens
  • comprehensive wellness programs
  • flexible time off programs
  • family-formation benefits
  • paid volunteer time off
  • donation matching program
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