Deal Desk Analyst

Airlock Digital•Denver, CO

1d•Hybrid

About The Position

Airlock Digital is a global leader in application control and allowlisting, seeking to empower organizations to run only what they trust and operate free from malware and ransomware. With rapid growth across Australia, North America, and EMEA, Airlock Digital is committed to its core values of respect, determination, and integrity, supporting a diverse and expanding global customer base. The company prides itself on being a team of humble, collaborative, and driven professionals who support one another and share a passion for cybersecurity. This role is crucial for managing and streamlining the end-to-end deal workflow, acting as the main coordinator between Sales, Legal, and Finance to ensure deals are structured correctly, compliant with policies, and aligned with revenue goals, ultimately accelerating deal velocity and supporting sales growth.

Requirements

5+ years of experience in a deal desk, sales operations, or revenue operations role at a fast-growing SaaS or tech company.
Strong understanding of pricing and quoting processes, including CPQ systems.
Detail-oriented mindset with excellent problem-solving and analytical skills.
Confident communicator who can collaborate across teams and work with senior stakeholders.
Ability to handle multiple priorities in a dynamic environment.

Nice To Haves

Experience with HubSpot or similar CRM systems is a plus.

Responsibilities

Manage the quoting process in HubSpot (and future CPQ tools).
Review and validate deal structures to ensure compliance with pricing and discounting policies.
Partner with the CRO and Legal on approval workflows and escalate as needed.
Standardize proposal templates, MSA and Order Form checklists, and routing SLAs.
Track deal velocity and quote-to-close metrics and share insights with leadership.
Support channel quoting rules and partner-specific terms.
Act as the go-to resource for reps needing help with quotes and contracts.
Provision SaaS licenses post-sale and help drive provisioning automation efforts.
Set up customer tenants and environments according to contract specifications.
Manage portal account creation and user role assignments.
Document and hand off customer environments to CSMs after provisioning.
Serve as the central point of coordination across cross-functional stakeholders, driving alignment, accountability, and the timely resolution of dependencies to enable successful deal execution.