Deaf And Hard Of Hearing Community Coordinator
About The Position
Valley Mountain Regional Center is hiring a Deaf and Hard of Hearing Community Coordinator to improve access, communication, and service quality for individuals who are Deaf or Hard of Hearing and have developmental disabilities. The coordinator works with the Department of Developmental Services (DDS), community partners, service providers, and VMRC staff to develop resources, provide training and technical expertise, and advocate for accessible, person-centered services throughout VMRC's five-county catchment area. The role develops and monitors specialized services and community resources, provides consultation and training, coordinates communication assessments, and promotes effective accommodations. It also supports partnerships and statewide initiatives, evaluates programs and vendor performance, monitors regulatory compliance, and assists with contract management, data integrity, corrective action planning, and quality assurance.
Requirements
- Bachelor's degree from an accredited college or university.
- Three years of experience providing services, supports, advocacy, resource development, training, or technical assistance to individuals who are Deaf or Hard of Hearing; experience in developmental disabilities or human services is preferred.
- Ability to travel between sites and catchment areas.
- Knowledge of American Sign Language (ASL) and Deaf culture.
- Knowledge of applicable federal and state accessibility and accommodation laws, regulations, and standards, including the ADA, Rehabilitation Act, and Lanterman Act.
- Knowledge of principles and practices related to resource development, program evaluation, quality assurance, and vendor services.
- Fluent receptive and expressive communication in American Sign Language.
- Ability to communicate clearly and stay focused while managing frequent text messages, emails, telephone/video phone calls, and face-to-face communications.
- Ability to maintain clear records of schedule changes, budget projections, and reports.
- Ability to independently compose and prepare correspondence, flyers, and other written materials.
- Ability to perform complex and detailed calculations when processing spreadsheets.
- Flexibility and strong organization in response to changing schedules and priorities.
- Ability to organize and prioritize projects and multiple tasks, set priorities, and meet critical deadlines.
- Effective use of English in person, by telephone, and in writing.
- Understanding of the scope of authority in making independent decisions.
- Ability to learn and apply emerging technologies to perform duties efficiently and in an organized and timely manner.
- Ability to review situations accurately and determine appropriate actions using judgment and established policies and procedures.
- Ability to establish, maintain, and foster positive and effective working relationships.
Nice To Haves
- Experience in the developmental disabilities or human services field.
Responsibilities
- Develop and monitor specialized Deaf and Hard of Hearing resources and services across VMRC's five-county service area.
- Partner with community agencies, advocacy organizations, vendors, and DDS to improve access and service quality.
- Identify unmet needs and lead resource development initiatives.
- Serve as VMRC staff's subject matter expert on Deaf and Hard of Hearing services and accommodations.
- Develop and deliver training on communication access, best practices, and regulatory requirements.
- Support communication assessments and ensure recommendations are incorporated into Individual Program Plans (IPPs).
- Provide consultation and technical assistance to staff, vendors, and community partners.
- Collaborate with regional centers, DDS, Community Care Licensing, and service providers on statewide initiatives and best practices.
- Participate in vendor development, Request for Proposal (RFP) processes, and program evaluation.
- Serve as the primary local contact for individuals, families, and advocacy organizations.
- Monitor service quality, vendor performance, and regulatory compliance.
- Support interpreter recruitment, orientation, and quality evaluation.
- Assist with contract management, data integrity, corrective action planning, and quality assurance activities.
- Evaluate programs, monitor compliance with Title 17 and the Lanterman Act, and recommend improvements.
- Perform other duties as assigned.
Benefits
- Professional growth through statewide collaboration, specialized training, and leadership opportunities.
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What This Job Offers
Job Type
Full-time
