DD Training Specialist

HEARTSHARE HUMAN SERVICES OF NEW YORK•New York, NY

49d•$70,000 - $70,000•Onsite

About The Position

The DD Training Specialist designs, schedules, and delivers compliant training to employees in HeartShare’s DD Division. Training includes Pre-Service Orientation and Contingency, SCIP, CPR/First Aid, Autism Overview, and onsite and online courses. The Specialist ensures training meets OPWDD, state, and federal requirements and keeps employee training records accurate, current, and audit-ready. The role supports training across multiple residential and program sites, evaluates training effectiveness, advises staff and supervisors on training requirements and certifications, and assists the Director of Training with projects, audits, and regulatory reviews. The position involves regular travel across the service area, hands-on instruction and demonstrations, and occasional evening or weekend sessions to accommodate staff coverage and compliance deadlines.

Requirements

Associate’s Degree in Human Services, Education, Psychology, or a related field; an equivalent combination of education and relevant experience may be considered.
At least two years of experience working with individuals with developmental disabilities.
Certified or eligible to become certified as a SCIP Instructor or equivalent crisis-prevention/intervention instructor.
Certified or eligible to become certified as a CPR/AED/First Aid Instructor through the American Heart Association or American Red Cross.
Working knowledge of OPWDD regulations, Medicaid Service Coordination, and OPWDD training standards.
Strong public speaking, facilitation, and classroom management skills, including the ability to engage adult learners with varied learning styles.
Excellent organizational skills and ability to manage multiple training schedules, sites, and deadlines.
Proficiency with MS Office 365 and ability to learn and administer Learning Management Systems such as Paycom LMS.
Strong written and verbal communication skills.
Ability to work independently and collaboratively as part of a multidisciplinary team.
Patience, empathy, and commitment to supporting individuals with developmental disabilities.
Ability to exchange information accurately verbally and in writing; operate a computer, projector, and other office or training equipment; and frequently stand and move while facilitating training.
Ability to demonstrate and physically perform CPR and SCIP techniques, including kneeling, bending, and floor-based maneuvers.
Ability to lift or move up to 25 pounds.
Regular travel to multiple agency and residential sites across the five boroughs/service area.
A valid New York State driver’s license may be required depending on site travel needs.

Nice To Haves

Prior experience delivering training or facilitating groups is strongly preferred.

Responsibilities

Deliver New Employee Pre-Service Orientation and Pre-Service Contingency training to DD Division staff before or upon hire, in accordance with OPWDD requirements.
Deliver SCIP certification and recertification training, including physical intervention techniques, and maintain SCIP trainer certification.
Deliver American Red Cross CPR, AED, and First Aid certification and recertification training, and maintain current CPR Instructor certification.
Deliver Autism Overview and other assigned clinical or behavioral topic trainings.
Facilitate onsite and virtual training on regulatory and best-practice topics, including Infection Control, Incident Reporting, Person-Centered Planning, HIPAA/Confidentiality, Abuse and Neglect Prevention, and Fire/Life Safety.
Assign, monitor, and track online course completion using Paycom’s Learning Management System, including Pre-Service Contingency and Infection Control modules.
Prepare, update, and organize training materials, curricula, handouts, sign-in sheets, and presentations using MS Office 365.
Set up and break down training rooms and equipment at agency sites.
Evaluate training effectiveness using participant feedback, testing, and observation, and recommend improvements to curricula and delivery methods.
Support scheduling training across residential and program sites to minimize disruption to client services.
Advise program staff and supervisors on training requirements, compliance deadlines, and certification status.
Support the Director of Training with special projects, audits, and preparation for OPWDD and other regulatory reviews.
Perform other job-related duties consistent with the scope and level of the position and applicable laws, regulations, and organizational policies.

Benefits

Paid vacation, sick, personal days, and holidays.
403(B) retirement plan with employer contribution.
Health, dental, vision, and life insurance.
Employee Assistance Program (EAP).
Flexible spending accounts for dependent care, medical, parking, and transit.
Employee appreciation programs and events.
Tuition Assistance Program.
Professional development opportunities.
Wellhub discount.
Verizon Wireless discount.
BJ’s membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more.
Rewarding work in a team environment.