Daytime Care Staff Supervisor - The Commons

The Commons • Grand Junction, CO

4d

About The Position

Hilltop Community Resources is a nonprofit organization serving people of all ages and backgrounds in Western Colorado. Its mission is to create connection and build a community where everyone belongs, guided by the values of Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

The Daytime Care Staff Supervisor at The Commons oversees staff attendance, management, and responsibilities and may oversee daily department operations. The supervisor performs care staff duties, including protective oversight of residents, hospitality, and customer service, to help ensure residents and participants have a safe, stimulating, and enjoyable experience. The role may also assist with laundry, food service, and activities.

The supervisor leads staff scheduling, hiring, performance management, training, and personnel matters; maintains adequate staffing; monitors timesheets; and provides general oversight of QMAP-certified care staff and medication-related processes. The position also communicates resident concerns and recommends care plan changes to appropriate personnel. Depending on assignment, responsibilities may include assisting with program inquiries and enrollments, maintaining census and daily schedules, directing emergency situations, and overseeing volunteers.

The position is full-time, Sunday through Thursday, from 6:00 a.m. to 2:30 p.m. The starting wage range is $20.35 to $21.37 per hour. Employment is subject to background checks and health clearances, including tuberculosis testing, N95 mask fit testing, and influenza and other required vaccinations.

Requirements

• High school diploma or GED, plus two years of related work experience, or an equivalent combination of education and experience.
• At least 18 years of age.
• Valid Colorado driver’s license.
• Ability to perform care staff duties and provide protective oversight, hospitality, and customer service.
• Ability to supervise staff and support safe, quality resident care.

Nice To Haves

• Some supervisory experience.
• CPR and First Aid certification.
• Qualified Medication Administration Personnel (QMAP) certification.
• De-Escalation Training.
• Hilltop Transportation Certification.

Responsibilities

• Demonstrate ethical and professional behavior consistent with Hilltop Assisted Living Communities’ values and service standards, including setting boundaries and being predictable, consistent, kind, and transparent.
• Lead by taking ownership of the program and supporting quality care, process improvement, communication, task prioritization, and problem resolution.
• Supervise staff scheduling, hiring, performance management, training, customer service, and personnel matters; support staff development and document routine feedback.
• Maintain adequate staffing based on workload and cover staff absences when needed.
• Monitor and process staff timesheets for accuracy and overtime usage.
• Provide general oversight of QMAP-certified care staff, including coordinating and assigning duties, reviewing documentation, auditing medication cart inventory, reviewing medication disposal, and ensuring medication administration procedures are accurate.
• Communicate resident concerns and recommend care plan changes to appropriate personnel, such as the facility nurse, Care Coordinator or Manager, resident physician, or department manager.
• Assist the manager with program inquiries, including meeting prospective families, maintaining inquiry packets and forms, and entering and maintaining inquiry files in customer relationship management software.
• Depending on assignment, manage new program enrollments by gathering and reviewing information, sending information to physicians, and ensuring forms are returned.
• Depending on assignment, manage department census and daily schedules.
• Assist in directing emergency situations and making decisions in the best interests of residents and employees.
• Depending on assignment, oversee volunteers and attend volunteer meetings.
• Perform care staff duties, including protective oversight of residents, hospitality, and customer service.
• Assist with laundry, food service, and activities as needed.

Benefits

• Competitive pay and benefits.
• Professional and personal development opportunities for all employees.
• Supportive and inclusive work environment.
• Meaningful work with a positive impact in the community and in the lives of others.
• Part-time and full-time schedules are available to fit employee needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED