Day Program Supervisor

THE CENTER FOR FAMILY SUPPORT INC•Hillsborough Township, NJ

11d•$58,000 - $62,000

About The Position

The Day Program Supervisor is responsible for the ongoing direction, coordination, and day-to-day operation of the assigned day program site. The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New Jersey and New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities.

Requirements

College coursework and a minimum of two years of experience working with individuals with developmental disabilities.
Relevant supervisory or program-management experience preferred.

Nice To Haves

Bachelor’s degree in Special Education or a related field preferred.

Responsibilities

Supervises program instructors and other assigned staff. Carries out supervisory responsibilities in accordance with the organization’s policies and procedures. Responsibilities may include interviewing and hiring, onboarding and training, scheduling and assigning work, monitoring performance, providing coaching and feedback, recognizing employee contributions, addressing complaints and resolving problems.
Participate in assessing individuals’ preferences, interests, strengths, support needs, and long-range goals.
Develop, coordinate, and implement engaging activity programs aligned with the day program’s core categories, including the Meaningful Day curriculum.
Assist in developing and maintaining the monthly activity calendar and implement activities for assigned groups.
Assist in promoting community presence, inclusion, skill development, and meaningful participation.
Assist with obtaining, coordinating, and processing referrals; communicate with appropriate internal and external contacts regarding referral information and program access.
Supervise and support individuals served to promote health, safety, dignity, rights, independence, and maximum participation in program activities.
Ensure that individuals receive supports consistent with their Individual Service Plan (ISP), Person-Centered Plan (PCP), and other applicable plans, including coordination of medication-related procedures, meal planning, and behavior-support strategies in accordance with training, authorization, and agency policy.
Monitor individuals’ health and medical needs, recognize and promptly report any changes, concerns, incidents, or emergencies, and follow applicable notification and documentation procedures.
Maintain appropriate communication and professional relationships with individuals’ families, guardians, and other authorized representatives, providing updates and addressing questions or concerns as appropriate and consistent with confidentiality requirements.
Ensure program documentation, attendance records, service notes, and other required billable records are accurate, complete, and submitted within required timeframes.
Assist in developing and implementing appropriate vocational, habilitative, and skill-building goals, and monitor progress toward individual outcomes.
Act as an appropriate role model and promote respectful, person-centered interactions among staff and individuals served.
Provide day-to-day direction and oversight to program staff; address workplace concerns and performance issues consistently and in accordance with organizational policies and procedures.
Participate in assessing individual satisfaction and use feedback to identify opportunities to improve program quality and the experience of individuals served.
Maintain a safe, organized, and supportive program environment and communicate operational, staffing, health, safety, and service concerns to the VP of Day Services as appropriate.
Follow all agency procedures regarding incident reporting and reporting possible abuse. Cooperate with Agency and Department staff during any investigations, inquiries, and inspections.
Attend monthly Supervisor meetings and other required meetings, trainings, and program reviews.
Perform related work as assigned. Additional tasks and responsibilities may be assigned based on program and organizational needs.