Day/LTL Operations Manager - Bloomington, IL

Spee-Dee Delivery Service•Normal, IL

6d•$70,000 - $92,500

About The Position

The Day/LTL Operations Manager executes, directs, and coordinates shipments into and out of the organization. This role oversees day-to-day operations, plans production activities, evaluates operational and financial performance, and works to improve productivity, equipment performance, work methods, and customer service. The manager enforces safety, DOT, and company policies; oversees staffing and employee development; and addresses customer and employee concerns. Periodic travel may be required.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent required.
Must hold or obtain a valid forklift certification.
Must hold a valid CDL Class A driver's license or successfully complete the company-paid CDL training program.
Must be able to pass a DOT physical exam.
Must be able to pass a pre-employment drug screening and criminal background check.
Excellent management skills.
Excellent written and oral communication skills.
Ability to influence, develop, and maintain good working relationships across functional areas and with customers.
Thorough understanding of applicable federal, state, local, and company safety policies.
Strong organizational and project management skills, including meeting deadlines and achieving results.
Proficiency with computer-based management systems and Microsoft Office Suite or similar software.

Nice To Haves

Bachelor's degree in Business Management, Logistics, Operations Management, or a related field.
At least 3 years of experience in the transportation industry and leadership.

Responsibilities

Oversee and ensure completion of all day-to-day operations.
Plan and organize daily activities related to production and operations.
Measure productivity by analyzing performance data, financial data, and activity reports.
Investigate and resolve customer complaints.
Identify, recommend, and implement measures to improve productivity, equipment performance, work methods, and customer service.
Enforce safety, DOT, and company policies.
Analyze route performance and ensure freight is distributed appropriately.
Conduct timely and constructive performance evaluations.
Lead weekly meetings and communicate goals and assignments.
Handle and participate in investigations of employee concerns.
Identify and escalate operational concerns to appropriate management.
Determine labor needs to meet production goals.
Hire, train, discipline, and onboard new staff.
Perform other required duties as assigned.