Database Sustainment Specialist (DSS) - Eielson AFB/Ft Wainwright

Na Ali'i Consulting & Sales, LLC.•Fairbanks, AK
•Onsite

About The Position

Nakupuna Services is hiring multiple Database Sustainment Specialists to support DMLSS-FM databases at Military Treatment Facilities throughout the continental United States. Each specialist works on-site at a designated facility and may travel to remote locations supported by the site's DMLSS servers. The role supports government facility management personnel and participates in Facility Management Team meetings as needed. New specialists receive initial DMLSS classroom training and complete web-based and available government-provided DCO training, including BUILDER. The specialist sustains facility management data and processes in DMLSS-FM, including facility, room, and facility system inventories; requirements and project records; drawings; regulatory compliance information; work requests and preventive maintenance functions where those services are not provided by an Operations & Maintenance contractor; and other system functions. The role coordinates with Facility Managers, DHA personnel, MTF staff, system administrators, and contractors to ensure data is accurate, current, and useful for facility operations. The specialist also provides customer training and system overviews, supports facility reviews and meetings, and submits monthly and workload-related reports.

Requirements

  • High school diploma.
  • Strong working knowledge of Microsoft Office, particularly Word, Excel, and Outlook.
  • Excellent verbal and nonverbal communication skills.
  • Strong attention to detail, time management, and organizational skills.
  • Effective decision-making abilities.
  • Customer-service orientation and ability to work confidently in a results-oriented environment.
  • U.S. citizenship.
  • Ability to obtain and maintain a favorable National Agency Check with Inquiries (NACI), Tier 1 investigation.
  • Eligibility to obtain and maintain a Common Access Card (CAC).
  • Compliance with installation access and security requirements.
  • Ability to sit for extended periods while working at a computer, perform repetitive hand and finger movements, walk short distances within medical facilities, occasionally lift up to 25 pounds, and maintain focus on detailed data-entry and system-review tasks.

Nice To Haves

  • DMLSS experience; training will be provided.
  • Two years of database management experience.
  • Working knowledge, familiarity, or background in medical facilities management.
  • Associate’s or bachelor’s degree in Facilities Management, Business Administration, Information Systems, Construction Management, or a related field; experience may substitute for formal education.

Responsibilities

  • Create, maintain, and update DMLSS-FM facility, room, and Facility System Inventory/real property installed equipment records, coordinating data with relevant facility staff and obtaining review and approval before entry.
  • Coordinate and maintain facility inventory data, including real property asset, asset allocation, asset configuration, and funding fields, with the DHA Real Property Manager.
  • Validate room inventory data and coordinate room fields with MTF Coders, DMLSS System Administrators, Environmental Services, Resource Management, and CAD support staff.
  • Conduct or support FSI/RPIE validation surveys and quality assurance when the Operations & Maintenance contractor does not provide the service; recommend or report non-compliance in accordance with DHA guidance.
  • Validate cost and history updates through work requests and preventive maintenance requests, and inactivate outdated records with Facility Manager approval.
  • Perform 100% room inventory when required by DHA taskers and validate DHA-sustained real property.
  • Support active facility requirements in the DMLSS-FM Requirement Management module, including annual field updates, associations with requirement packages or projects, BUILDER Annual Work Plan information, and DHA data calls.
  • Maintain active facility project records in the DMLSS-FM Project Management module, including project data, financial progress, contract documentation, project journals, record inactivation, and project data calls.
  • Upload compatible drawings to the DMLSS server within 10 business days of receipt and ensure current CAD/Drawbase drawings are stored and accessible.
  • Use Drawbase CAD software to view, navigate, print, and copy drawing portions to PowerPoint or Microsoft Word.
  • Track work requests and projects that change facility layouts, mark changes on paper drawings, and provide quarterly change lists to facility management and Environmental Services staff.
  • Support and attend Facility Space Utilization Board or Space Committee meetings, provide input on room assessments, and document minutes and approved changes.
  • Support the Regulatory Compliance/The Joint Commission program, including administration of its DMLSS module and entry of government-provided procedures, documents, recurring inspection requirements, and associated records.
  • Monitor corrective activity dates monthly with facility management staff and notify them of expiring corrective actions.
  • Ensure Life Safety work requests and projects are classified appropriately and generate Statement of Conditions reports in Business Objects when requested.
  • Support and attend Environment of Care tours and document meeting minutes.
  • Support facility operations and maintenance business processes that are not covered by an O&M contract, including work management and preventive maintenance functions when assigned.
  • Create, update, and close out work requests as directed, provide work request information for trend identification and maintenance planning, and support monthly maintenance work request closeout when these services are not provided by an O&M contractor.
  • Create and maintain maintenance procedures and preventive maintenance schedules based on information from facility management staff or the MTF maintenance organization when the service is not provided by an O&M contractor.
  • Provide quality assurance support and analysis to Health Commands, Facility Management staff, and O&M contractors as required by DHA.
  • Maintain accurate organization and personnel contact information in the DMLSS-FM Directory module and set designated records inactive based on government-provided information.
  • Coordinate with the local DMLSS System Administrator to ensure user roles and privileges reflect job responsibilities and access is limited to authorized personnel.
  • Train facility management customers and MTF staff on the DMLSS-FM Customer Support Work Request system when implemented, and provide desk-side system overviews when requested.
  • Ensure continuous DMLSS-FM implementation except when interrupted by utility or IT issues outside the specialist's control.
  • Submit monthly assessment reports to the FM and AOR Manager and provide other workload and performance reports as required.
  • Travel to complete room inventories as required.
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