Database Coordinator- Southlake Health Foundation

Southlake Health Community • Newmarket, ON

7d • Hybrid

About The Position

Southlake Foundation is seeking a Database Coordinator with a keen eye for reviewing, entering, and validating data. This role is crucial for ensuring accurate and efficient management of donor data within Raiser’s Edge/NXT and associated Blackbaud systems. The Database Coordinator will maintain data integrity, support reporting and analytics, and enable effective fundraising operations through high-quality data management. Working within the Development Operations & Business Intelligence team, this position plays a key role in maintaining clean, reliable data and supporting Foundation-wide data needs to enhance fundraising performance and donor experience.

Requirements

• Minimum 2 years of database management experience, preferably in a fundraising or non-profit environment.
• Experience with Raiser’s Edge/NXT (power user level preferred).
• Post-secondary education in a related field or equivalent experience.
• Strong data management and analytical skills with high attention to detail.
• Proficiency in Excel and Microsoft Office tools.
• Experience with queries, reporting, and data analysis.
• Excellent problem-solving, organizational, and time management skills.
• Strong communication skills with ability to support both technical and non-technical users.
• Ability to manage multiple priorities in a fast-paced environment.
• Regular and reliable attendance is an expected requirement of this position.

Responsibilities

• Accurately enter, update, and maintain donor and gift records in Raiser’s Edge NXT while ensuring data quality and privacy compliance.
• Process returned mail, update contact information, and resolve data issues through exception reporting.
• Support gift processing during peak periods and contribute to ongoing database improvements.
• Create queries, lists, imports, and exports to support fundraising, communications, and reporting needs.
• Provide data support and insights to teams across the Foundation and liaise with external vendors as needed.
• Train staff on basic database use and data entry standards and assist with onboarding and continuous improvement initiatives.
• Collaborate with internal teams while maintaining strict donor confidentiality and contributing to a positive, professional work environment.

Benefits

• Progressive health and dental benefit plans.
• HOOPP pension plan with employer and employee premium sharing.
• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree