Data Systems Analyst

Royal Credit Union•Eau Claire, WI

1d•Remote

About The Position

Royal Credit Union is hiring a Data Systems Analyst to improve critical business systems and support operational excellence. The role leads system enhancements, develops automated solutions, collaborates with business units and external vendors, and helps ensure the reliability and performance of key banking applications. It develops, deploys, monitors, and controls automated batch job scheduling and related back-office processes, while developing and following documentation and procedures. The analyst exercises considerable independent judgment when selecting appropriate courses of action. This is a fully remote, full-time position of approximately 40 hours per week. Hours and shifts vary between standard business hours Monday through Friday. Occasional travel within Royal’s geographic footprint is required for training and meetings, including All-Team Meetings, with travel expected to be less than 20%. New team members must attend Foundation Training at the Corporate Center in Eau Claire, Wisconsin, from 9:00 a.m. to 4:30 p.m. on Monday and Tuesday during their first week, before starting a normal work schedule. Eligible out-of-town learners may receive reimbursement for travel and lodging under Royal’s guidelines.

Requirements

Bachelor’s degree in a computer-related or analytical field, or equivalent experience.
Three years of experience with relational database systems and/or technical systems.
Demonstrated experience testing and automating business requirements.
Must be bondable.
Strong technical expertise in SQL, relational databases, job scheduling platforms, scripting tools, and automated process management.
Advanced analytical and problem-solving skills, including the ability to diagnose complex system issues, evaluate business requirements, make sound decisions independently, and recommend technical solutions.
Strong organizational and time-management abilities, including managing multiple deadlines, adapting to changing priorities, maintaining attention to detail, and delivering high-quality work in a high-volume environment.
Strong written, verbal, interviewing, and presentation skills, including the ability to communicate technical concepts, develop documentation, write reports and procedures, and collaborate with vendors, leaders, and cross-functional teams.
Ability to work independently and collaboratively, learn new technologies, use Microsoft Office products and digital tools, and provide excellent customer service in a fast-paced environment.

Nice To Haves

Working knowledge of financial services.
Knowledge of SQL, job scheduling, relational databases, and scripting.
Experience with FISERV-DNA and Automic.
Experience with Azure DevOps.

Responsibilities

Develop, deploy, monitor, and control automated batch job scheduling and related back-office processes.
Direct and collaborate with external vendors.
Develop and follow documentation and procedures.
Lead system enhancements and develop automated solutions.
Help ensure the reliability and performance of key banking applications.
Test, troubleshoot, and optimize system solutions.
Diagnose complex system issues, evaluate business requirements, and recommend effective technical solutions.