Data Systems Analyst
About The Position
Royal Credit Union is hiring a Data Systems Analyst to improve critical business systems and support operational excellence. The role leads system enhancements, develops automated solutions, collaborates with business units and external vendors, and helps ensure the reliability and performance of key banking applications. The analyst develops, deploys, monitors, and controls automated batch job scheduling and related back-office processes, while developing and following documentation and procedures. The role exercises considerable independent judgment in selecting appropriate courses of action. This is a fully remote, full-time position of approximately 40 hours per week. Hours and shifts vary within standard Monday-through-Friday business hours. Occasional travel within Royal’s geographic footprint for training and meetings, including All-Team Meetings, is expected and is less than 20%. During the first week of employment, new team members must attend Foundation Training at the Corporate Center in Eau Claire, Wisconsin, from 9:00 a.m. to 4:30 p.m. on Monday and Tuesday. Out-of-town learners may be eligible for reimbursement of travel and lodging expenses, subject to Royal’s policies.
Requirements
- Bachelor’s degree in a computer-related or analytical field, or equivalent experience.
- Three years of experience with relational database systems and/or technical systems.
- Demonstrated experience testing and automating business requirements.
- Must be bondable.
- Strong technical expertise in SQL, relational databases, job scheduling platforms, scripting tools, and automated process management, including the ability to implement, test, troubleshoot, and optimize system solutions.
- Advanced analytical and problem-solving skills, including diagnosing complex system issues, evaluating business requirements, making independent decisions, and recommending technical solutions.
- Strong organizational and time-management abilities, including managing multiple deadlines, adapting to changing priorities, maintaining attention to detail, and delivering high-quality work in a high-volume environment.
- Strong written, verbal, interviewing, and presentation skills, including communicating technical concepts, developing documentation, writing reports and procedures, and collaborating with vendors, leaders, and cross-functional teams.
- Ability to work independently and collaboratively, learn new technologies, use Microsoft Office products and digital tools, and provide excellent customer service in a fast-paced environment.
Nice To Haves
- Working knowledge of financial services.
- Knowledge of SQL, Job Scheduler, relational databases, and scripting.
- Experience with FISERV-DNA and Automic.
- Experience with Azure Dev Ops.
Responsibilities
- Develop, deploy, monitor, and control automated batch job scheduling and related back-office processes.
- Direct and collaborate with external vendors on related efforts.
- Develop and follow documentation and procedures.
- Lead system enhancements and develop automated solutions.
- Collaborate with business units and vendors to support key banking applications.
- Ensure the reliability and performance of key banking applications.
- Exercise independent judgment to select appropriate courses of action.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 5% 401(k) employer match
- Paid family and sick leave
- Vacation and sick time accruals
- Childcare reimbursement
- Tuition and student loan debt assistance
- Pet insurance
- Potential travel and lodging reimbursement for eligible out-of-town Foundation Training participants, subject to company guidelines
- Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
