This role focuses heavily on providing dedicated technical customer support and user assistance, serving as a responsive point of contact for program staff and external agencies to resolve technical issues, answer system questions, and communicate technical directions pertaining to the online IEP platform (SEIS). The position emphasizes active collaboration and service by training staff on software, preparing instructional materials, assisting with meeting technology, and coordinating with personnel to resolve operational concerns and maintain electronic resources. Responsibilities also include basic data pulls, trend analysis, and mandated reporting to support program accuracy. This recruitment will be used to form an eligibility list active for six months, which will be utilized to fill current and future vacancies in this classification.
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Job Type
Full-time
Education Level
High school or GED