Data Specialist

CENTER FOR CHILD PROTECTION•Austin, TX

2d•Onsite

About The Position

The Data Specialist is responsible for the aggregation of client and CPT data and outcome measures related to the Center for Child Protection.

Requirements

Bachelor’s degree or a minimum of four years of relevant professional experience
Intermediate proficiency in Microsoft Excel
At least two years of experience creating custom reports within a case management system
Experience with Jotform or other HIPAA-compliant form creation software
High level of accuracy in data entry with exceptional attention to detail
Ability to design and format forms, surveys, and guides in a clear and visually appealing manner
Ability to train staff and provide troubleshooting support
Demonstrate flexibility and responsiveness in a fast-paced, changing environment
Ability to work effectively with diverse populations and interdisciplinary teams, including in high-stress situations
Strong relationship-building skills and ability to establish professional rapport
Familiarity with or ability to navigate complex criminal justice systems
Strong problem-solving skills with the ability to work independently
Ability to analyze and synthesize complex information into clear, concise summaries
Typing Frequently
Talking Frequently
Hearing Frequently
Near Acuity Frequently
Vision Accommodation Occasionally
Color Vision Occasionally
Field of Vision Occasionally

Nice To Haves

Experience with Adobe Creative Suite preferred

Responsibilities

Serve as the primary administrator for all client case management systems
Create and maintain client records, ensuring accurate and timely data entry across all service areas
Monitor and maintain data integrity by identifying and correcting errors or inconsistencies
Troubleshoot system issues and coordinate with technical support to resolve problems
Develop and generate custom reports to support organizational data tracking and outcome measurement
Compile and enter results from client surveys and clinical assessments
Complete internal and external reports, including contributing to monthly management reports
Support the Data & Evaluation team in improving data collection processes and leveraging data to inform service delivery
Train employees, interns, and volunteers on case management systems and provide ongoing support
Develop, update, and maintain training materials, user guides, and data definitions
Provide ongoing communication and technical assistance to staff to strengthen data collection practices
Foster a culture of data-driven decision-making across the organization
Create and update client intake forms and related documentation
Manage and distribute client feedback surveys, including electronic delivery and tracking
Review and process DFPS Statewide Intake notifications, entering relevant cases into the database and identifying those that meet Child Protection Team criteria
Assist with record requests, including subpoenas and court orders, in collaboration with the Custodian of Records
Support donor database data entry and other administrative tasks as assigned
Maintain a strong understanding of the organization’s mission, core values, and the children’s advocacy model
Provide program support for forensic, therapy, and medical services as needed
Participate in staff meetings and contribute to team collaboration
Perform other duties as assigned