Data Solution Consultant

Global Payment Holding Company • Atlanta, OH

5d

About The Position

The Data Solution Consultant will join the data engineering team and use data-driven storytelling to turn insights into actionable recommendations for internal and external stakeholders. The role supports improvements in authorization, authentication, and routing approval rates through data analysis, visualization, performance monitoring, and collaboration across issuers and schemes.

The consultant will help identify and prioritize optimization opportunities, coordinate work and track initiatives, and convert analytical findings into practical, scalable solutions with measurable outcomes. Working across Operations, Product, Technology, Data, Schemes, and Issuers, the role also coordinates triage and escalation of recurring or complex issues and communicates recommendations to technical and non-technical audiences.

Requirements

• Bachelor’s degree in business management, or an equivalent combination of education, training, or work experience within Payments.
• At least 2 years of relevant experience.
• Broad knowledge of Worldpay products and related services, with in-depth knowledge of products and services supported by the relevant team or teams.
• Basic data analysis and visualization skills, including Excel, Power BI, Tableau, Snowflake, and SQL.
• Basic knowledge of IT technologies, including operating systems, network devices, software development, and architecture.
• Excellent verbal and written communication skills for technical and non-technical audiences at different organizational levels.
• Curiosity and strong communication, problem-solving, time-management, and project-management skills.
• Ability to work independently and in a team environment.
• Deep understanding of the payments industry and authorization pathways, including gateways, platforms, acquirers, networks, and issuers.
• Experience with authorization investigation and resolution, and strong analytical skills to understand team investigation approaches and participate in complex matters.
• Some flexibility of hours is required.

Nice To Haves

• Strong existing connections within Worldpay, such as Product, Commercial, or Operational teams, and the ability to drive cross-business collaboration.
• Knowledge and experience with differing platforms, such as WPG, VAP, and NAP, and merchant profiles.

Responsibilities

• Translate complex data into clear, actionable insights for internal and external stakeholders.
• Analyze and visualize data to monitor performance against benchmarks.
• Identify trends across issuers, schemes, platforms, and merchant configurations to inform issuer outreach strategies.
• Recommend data-led improvements to authorization, authentication, and routing efficiency, including approval rates, revenue protection, and cost reduction.
• Identify recurring issues and partner with Issuers to support systemic, long-term resolution.
• Support intake, requirements gathering, and prioritization of optimization opportunities.
• Allocate and coordinate team work to support efficient execution.
• Manage and track an initiative pipeline, documenting progress, recommendations, and outcomes.
• Collaborate with Operations, Product, Technology, Data, Schemes, and Issuers to implement solutions.
• Coordinate the triage and escalation of recurring or complex issues.
• Communicate insights and recommendations to technical and non-technical stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level