Data Services Administrator

Rice University•Houston, TX

3d•Hybrid

About The Position

Reporting to the Data Services Director, the Data Services Administrator coordinates, processes, and prepares check gifts, credit card gifts, securities, wire transfers, and pledges for entry into the alumni/development database system. The role also supports gift transaction reconciliation and provides routine and project-based support for the Data Services team. The position maintains and develops databases and recordkeeping procedures, supports data integrity, manipulates and reports complex data, creates tools for data collection and analysis, clarifies data issues with data providers, and audits work for compliance with procedures. Additional duties include preparing revenue data-entry logs, serving as the subject matter expert for revenue data entry, processing revenue adjustments, coordinating gift memo preparation, processing gift fund requests, overseeing matching gift requests, preparing deposit vouchers as needed, and reviewing and distributing monthly pledge reminders. This is a hybrid position combining in-office and remote work. The employee works in an open-office environment and spends significant time at a computer workstation. Work arrangements may be subject to change under Rice policy 440. The position is exempt (salaried) under the FLSA and is not eligible for overtime.

Requirements

Bachelor’s degree, or additional related experience beyond the required experience substituted on an equivalent year-for-year basis.
One or more years of experience in financial data entry and/or data management.
Strong clerical, interpersonal, and organizational skills.
Excellent computer skills.
Ability to exercise judgment and apply basic reasoning skills.
Strong attention to detail.

Nice To Haves

Two or more years of related experience.
Experience in nonprofit and/or higher education settings.
Excellent organizational, verbal and written communication, and customer service skills.
High levels of organization, accuracy, and time-management skills.
Ability to work with frequent interruptions.
Goal-oriented approach and ability to prioritize a heavy workload.
Willingness to take ownership of assignments and follow through with minimal supervision.
Ability to maintain a high level of confidentiality.
Experience with Blackbaud CRM or another advancement database system.
Proficiency in database entry and reporting, online data processing, and general internet applications.
Ability to use data tools to manage, analyze, and validate data.
Experience working in a Windows environment.
Proficiency in Microsoft Office Suite.
Familiarity with ERP systems such as Oracle or Workday.

Responsibilities

Coordinate, process, and prepare check gifts, credit card gifts, securities, wire transfers, and pledges for entry into the alumni/development database system.
Support reconciliation of gift transactions.
Establish complex recordkeeping procedures, including cross-indexing and designing necessary forms.
Maintain existing databases and develop guidelines to ensure data integrity; integrate data from multiple sources as needed.
Use computer applications to manipulate and report complex data.
Develop tools to assist with data collection and analysis.
Work with data providers to clarify ambiguities, inconsistencies, and other data issues.
Audit personal or others’ work to ensure compliance with established procedures.
Select and apply appropriate formulas, computer programs, or applications based on data content.
Prepare logs of gifts and pledges for data entry and serve as the subject matter expert for revenue data entry into the alumni/development database system.
Process revenue adjustments and coordinate gift memo preparation.
Process new gift fund requests and serve as a liaison with the Controller’s Office.
Oversee matching gift requests.
Prepare deposit vouchers for submission to the Bursar’s Office, as needed.
Review and distribute monthly pledge reminders.
Provide routine and project-based support for the Data Services team.
Contact campus partners to confirm information and ensure accuracy, as needed.
Maintain frequent contact with division staff and other university offices.
Perform administrative support and other duties as assigned.