Data Services Administrator

Rice University•Houston, TX

3d•Hybrid

About The Position

Reporting to the Data Services Director, the Data Services Administrator coordinates, processes, and prepares check gifts, credit card gifts, securities, wire transfers, and pledges for entry into the alumni/development database system. The role also supports reconciliation of gift transactions and provides routine and project-based support for the Data Services team. The position is hybrid, combining in-office and remote work; arrangements may change under Rice policy. The role works in an open-office environment and involves significant time at a computer workstation. It is an exempt salaried position and is therefore not eligible for overtime.

Requirements

Bachelor’s degree, or additional related experience beyond the required experience substituted on an equivalent year-for-year basis.
At least one year of experience in financial data entry and/or data management.
Strong clerical, interpersonal, and organizational skills.
Excellent computer skills.
Ability to exercise judgment and apply basic reasoning skills.
Strong attention to detail.

Nice To Haves

Two or more years of related experience.
Experience in nonprofit and/or higher education settings.
Excellent organizational skills.
Excellent verbal and written communication skills.
Excellent customer service skills.
High levels of organization, accuracy, and time-management skills.
Ability to work with frequent interruptions.
Goal-oriented approach and ability to prioritize a heavy workload.
Willingness to take ownership of assignments and follow through with minimal supervision.
Ability to maintain a high level of confidentiality.
Experience with Blackbaud CRM or another advancement database system.
Proficiency in database entry and reporting, online data processing, and general internet applications.
Ability to use data tools to manage, analyze, and validate data.
Experience working in a Windows environment.
Proficiency in Microsoft Office Suite.
Familiarity with ERP systems such as Oracle or Workday.

Responsibilities

Coordinate, process, and prepare check gifts, credit card gifts, securities, wire transfers, and pledges for entry into the alumni/development database system.
Support the reconciliation of gift transactions.
Establish complex recordkeeping procedures, including cross-indexing by multiple factors and designing necessary forms.
Maintain existing databases and develop guidelines to ensure data integrity; integrate data from multiple sources as needed.
Use computer applications to manipulate and report complex data.
Develop tools to assist with data collection and analysis.
Work with data providers to clarify data ambiguities, inconsistencies, and other issues.
Audit own work or the work of others to ensure compliance with established procedures.
Select and apply appropriate formulas, computer programs, or applications based on data content.
Provide administrative support as needed and perform other duties as assigned.
Prepare logs of gifts, securities, wire transfers, and pledges for data entry.
Serve as the subject matter expert for revenue data entry into the alumni/development database system.
Process revenue adjustments and coordinate gift memo preparation.
Process new gift fund requests and liaise with the Controller’s Office.
Oversee matching gift requests.
Prepare deposit vouchers for submission to the Bursar’s Office as needed.
Review and distribute monthly pledge reminders.
Provide routine and project-based support for the Data Services team.
Contact campus partners as needed to confirm information and ensure accuracy.
Maintain frequent contact with division staff and other university offices.