Data Quality Analyst

U.S. Courts•Portland, OR

17h

About The Position

The Data Quality Analyst (DQA) is responsible for the veracity and efficiency of the case information system. The position provides quality assurance of electronic entries by researching and analyzing the accuracy and timeliness of information. The DQA recommends appropriate actions, conducts training, and maintains procedural documentation. The position reports to the Operations Support Supervisor. The DQA conducts district-wide second-level quality control of data, filings, and official records entered through the Case Management/Electronic Case Filing (CM/ECF) program, and assists with first-level quality control as needed. The role also supports reporting, procedural improvements, staff training, docket and filing inquiries, review and correction of judgments and case records, electronic filing notices, and administration of court programs.

Requirements

High school diploma or equivalent.
Two years of specialized experience involving progressively responsible clerical or administrative work, with regular and recurring application of clerical procedures.
Specialized experience must demonstrate the ability to apply rules, regulations, directives, or laws and involve routine use of specialized terminology and automated software and equipment for word processing, data entry, or report generation.
A consistent past employment record.
Experience handling routine and complex assignments.
Excellent typing and proofreading skills.
Ability to think through, analyze, and interpret written communications.
Ability to prioritize tasks and work assignments.
Superior oral and written communication skills.
Strong interpersonal skills.
Professional demeanor and appearance appropriate for a law or professional office environment.
Applicants must be U.S. citizens or lawful permanent residents currently seeking citizenship or intending to become citizens after meeting the eligibility requirements outlined in 8 U.S.C. § 1324b(a)(3)(B).
Successful completion of the required FBI background check.
Participation in electronic funds transfer for payment of net pay, subject to limited exceptions.

Nice To Haves

Bachelor's degree from an accredited college or university.
Experience in a legal setting.
Experience with Case Management/Electronic Case Filing (CM/ECF).

Responsibilities

Perform district-wide second-level quality control by reviewing, identifying, and correcting errors in data, filings, and official records entered through the CM/ECF program.
Communicate error resolutions to court staff and members of the public.
Assist with first-level quality control as needed to ensure official case records are accurate and complete from case opening through final disposition.
Compile data for monthly reports documenting the quality and quantity of work performed by staff during specified periods.
Advise supervisors about error trends and recommend new procedures or changes to existing procedures.
Maintain procedural documentation.
Identify court training needs, develop training materials, and deliver training, including training for new employees.
Respond to docket inquiries and questions from court staff, and answer filing questions from members of the public.
Prepare and distribute periodic reports required by the Administrative Office or internally under the Guide to Judiciary Policy.
Review and take corrective actions on district-wide judgments.
Make administrative corrections to the record, including replacing PDFs.
Monitor undeliverable notices of electronic filing and take appropriate action.
Review criminal judgments before filing for accuracy and recommend revisions to sentencing judges when appropriate.
Assist with administration of court programs, including the Pro Bono and Alternative Dispute Resolution programs.
Perform other duties as assigned.