Data Quality Analyst

U.S. Courts•Milwaukee, WI

About The Position

The Data Quality Analyst maintains the accuracy, integrity, and completeness of case management data in the Probation Automated Case Tracking System (PACTS360). The role analyzes database information to identify and correct data errors and deficiencies, generates and reviews statistical reports, and supports compliance with national and district reporting requirements. The analyst also serves as a resource for PACTS360 updates and data-entry procedures. The position provides training and guidance to PACTS360 users, coordinates with outside agencies to resolve data discrepancies and verify case information, and supports office operations. Occasional travel may be required.

Requirements

High school diploma or equivalent.
Two years of general experience and one year of specialized experience.
Specialized experience must be progressively responsible clerical or administrative work requiring regular application of clerical procedures and demonstrating the ability to apply rules, regulations, directives, or laws, with routine use of specialized terminology and automated software and equipment for word processing, data entry, or report generation.
Must be a U.S. citizen or a lawful permanent resident authorized to work in the United States who is currently seeking U.S. citizenship or intends to become a U.S. citizen immediately after meeting eligibility requirements.
Must adhere to the Code of Conduct for Judicial Employees.
Selected candidate is subject to an FBI background check.
Employees must use Electronic Fund Transfer (EFT) for payroll deposit.

Nice To Haves

Associate degree or higher from an accredited institution in business administration, information systems, criminal justice, or a related field.
Experience with case management tracking, database queries, and report-writing tools.
Familiarity with data validation, auditing, and quality assurance methods.
Demonstrated computer skills in Windows, Microsoft, and Adobe environments.

Responsibilities

Extract and analyze database information to identify data-entry errors and deficiencies.
Maintain accurate and complete official case records and user log errors, and make data-entry corrections.
Advise a supervisor or manager when input errors or missing information are found, and recommend corrective action, including revisions to data-entry procedures.
Explain the causes of errors to users and describe actions needed to prevent them from recurring.
Generate and analyze recurring statistical reports; assist in developing and customizing reports for district needs.
Prepare and submit statistical data to the Administrative Office (AO) as required and in accordance with policy.
Assist in determining what information can be purged or archived from the database.
Stay current on national PACTS360 updates and new generations provided by the AO.
Provide PACTS360 training to staff who enter data or use the system.
Serve as a point of contact with outside agencies to resolve data discrepancies, verify case information, and ensure appropriate workload credit.
Manage the DQA inbox and maintain court calendars.
Perform office reception, answer telephones, and handle typing and filing.
Travel occasionally as needed.

Benefits

13 days of vacation during the first three years, increasing with tenure.
13 days of sick leave.
11 paid holidays.
Retirement benefits, including a pension plan and Thrift Savings Plan (TSP) with a government match of up to 5%.
Optional health and life insurance; coverage may be continued into retirement if carried for five years before retirement.
Dental and vision insurance.
Long-term care insurance.
Flexible Benefits Program, including health and dependent care options.
Free parking.
In-house fitness facility.
Federal Occupational Health (FOH) and Employee Assistance Programs (EAP).
Virtual and in-person training opportunities.
Student loan forgiveness for qualified individuals through the Public Service Loan Forgiveness (PSLF) program.