Data Management Sr Manager

Amgen • Thousand Oaks, CA

2d

About The Position

As a member of Amgen’s Global Data Strategy team, the Data Management Senior Manager, Commercial Patient Data, reports to the Director, Patient Data Management and collaborates with data and analytics partners across GCCI and other functions to manage Amgen’s internally generated patient data assets for RDBU. The role leads end-to-end RDBU patient data strategy and operations, including source onboarding, integration, quality, governance, vendor delivery, major data transitions, documentation, and cross-functional execution. It oversees global teams and ensures trusted, compliant data supports reliable reporting, analytics, and improved patient experiences.

The position leads RDBU patient-data work across Specialty Pharmacy, Site of Care, hub, copay, and related patient-support data. It coordinates internal and external partners, vendor delivery, data quality, governance, documentation, project priorities, and downstream impacts on data products and reporting. The role also oversees direct reports in the US, India, and Portugal and supports Statements of Work for Specialty Pharmacy and Sites of Care data partners.

Requirements

• Doctorate degree and 2 years of experience in Data Management, Analytics, Sales and/or Marketing Operations, Patient Access, or a related field; or a master’s degree and 4 years; or a bachelor’s degree and 6 years; or an associate’s degree and 10 years; or a high school diploma/GED and 12 years.
• Experience analyzing large datasets and translating insights into actionable business recommendations, preferably involving patient, payer, or healthcare data.
• Strong communication and presentation skills, including the ability to influence and present findings to senior leadership and executive stakeholders.
• Proven project management experience leading cross-functional initiatives from planning through execution in a matrixed environment.
• Advanced analytical skills and proficiency with tools such as Excel, SAS, Spotfire, or other data visualization and reporting platforms.

Nice To Haves

• Experience with patient, plan, and payer datasets; experience analyzing patient-support data, marketing data, or syndicated datasets is a plus.
• At least 3 years of experience collaborating with compliance, contracting, data management, analytics, and other key stakeholders to achieve project objectives.
• Experience working with internal and external partners and establishing, communicating, and managing teams to timelines and project targets.
• Experience critically evaluating processes and establishing creative solutions.
• Use of project management tools, methodologies, and practices.
• Quick learner who is proactive, takes initiative, and is goal-oriented and results-driven.
• Strong interpersonal, negotiation, active listening, and relationship management skills.
• Creativity and foresight in anticipating and solving complex project issues.

Responsibilities

• Lead execution of RDBU Patient Data Management workstreams across Specialty Pharmacy, Site of Care, hub, copay, and related patient-support data, aligning business requirements, data operations, technology delivery, and downstream needs.
• Lead onboarding, integration, migration, and enhancement of RDBU patient data sources, including requirements, File Interface Agreements, data layouts, mappings, business rules, testing, validation, and production readiness.
• Manage operational delivery with external data aggregators, patient-data vendors, and technology partners, including data requirements, delivery expectations, issue resolution, quality, documentation, and implementation milestones.
• Lead cross-functional execution of major RDBU data transitions, coordinating upstream source changes and downstream impacts to data platforms, data packs, dashboards, reporting, and analytics.
• Drive data quality across RDBU patient-data assets through validation, reconciliation, issue investigation, remediation, and coordination with business, technology, and external data partners.
• Translate RDBU business needs into actionable data requirements, coordinate sprint planning with DTI and partner teams, and present feature progress and updates at ART Sync meetings.
• Lead operational data governance and documentation for RDBU, including data dictionaries, source inventories, business rules, mappings, lineage, and related documentation.
• Partner with appropriate teams on patient identity, payer, sites, reference, and master-data requirements for RDBU patient-data integration and downstream use.
• Assess and communicate downstream impacts of new sources, vendor transitions, file-layout changes, and business-rule changes to maintain the reliability of RDBU data products and reporting.
• Manage RDBU data workstream priorities, milestones, risks, dependencies, and issue escalation, providing status and recommendations to business and technical stakeholders.
• Drive standardization and continuous improvement of RDBU data onboarding, data-quality, vendor-delivery, documentation, and issue-management processes.
• Identify opportunities to use automation and emerging technologies to improve data-management productivity, quality, and delivery cycle times.
• Oversee direct reports across the US, India, and Portugal leading P360 governance, the Global PSP and Data Quality dashboards, and Amgen Hub transitions across RDBU, including Tavneos and other rare disease brands.
• Support development of Statements of Work for Specialty Pharmacy and Sites of Care data partners by gathering and documenting requirements, defining expected layouts and data standards, and regularly validating deliveries to identify and resolve gaps.

Benefits

• Health and welfare plans for staff and eligible dependents.
• Financial plans with opportunities to save toward retirement or other goals.
• Work/life balance and career development opportunities.
• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• Discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Flexible work models where possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED