L&I IT Data Management - Manager

State of Washington•Thurston County – Tumwater, WA

8d•Hybrid

About The Position

The Washington State Department of Labor and Industries (L&I) is seeking an IT Data Management Manager for its Information Technology Division. The division supports the agency’s business priorities by providing technology products and services. Within it, the Maintenance and Operations Program sustains IT operations and manages more than 300 agency software applications and databases. The Applications & Data Management program includes development teams that deliver web capabilities to Washington residents and businesses. The manager leads 16 IT data management staff and reports to the A&DM Program Manager. The role oversees the agency data warehouse and approximately 300 application databases, guiding the Data Warehouse, Enterprise Application Integration (EAI), Data Administration, and Database Administration teams. The manager ensures team work aligns with program technical direction and agency architecture and technology standards. In partnership with business stakeholders, executives, and IT teams, the manager identifies program needs and delivers legislative mandates, service and change requests, projects, and agency initiatives. The role also provides cost and schedule estimates for new legislation and balances priorities across teams. The position is assigned to Tumwater, Washington, and supports hybrid or remote work, potentially up to full-time telework, with occasional in-person meetings or training and attendance as business needs require. Remote work from outside Washington requires approval. Candidates who reside in Washington or are willing to relocate are primarily sought. Flexible schedules may be available with management approval.

Requirements

Ten years of IT data administration experience with advanced knowledge of IT data technologies, data architecture, data security, data policies, databases, cloud data processing, data storage, data messaging, metadata, data warehouses, and data integration.
Five or more years of management or supervisory experience in an IT environment with increasing responsibility.
Three or more years of project management experience or experience leading Agile development teams using Scrum methodology.
Ability to take action to learn and grow.
Ability to take action to meet the needs of others.
Education may substitute year for year for up to four years of experience for a bachelor’s degree, or up to two years for an associate degree, in Computer Science, Information Technology, or a closely aligned field.
Candidates must have work authorization that does not require current or future employer visa sponsorship.

Nice To Haves

Experience as a Database Administrator (DBA), Data Architect, or Data Administrator.
Five years of experience developing disaster recovery procedures for offsite data restoration environments.
Five years of increasingly responsible IT management or supervisory experience in a data management environment.

Responsibilities

Establish priorities and coordinate timely delivery of IT services.
Build and maintain working relationships with business stakeholders, executive management, other IT teams, and application development teams to maintain and enhance technology solutions.
Consult with business areas on implementation of newly enacted legislation.
Make strategic decisions, identify stakeholders, and plan projects from initial concept through implementation.
Lead and oversee delivery of data management solutions.
Work with program areas to prioritize data management maintenance and operations across multiple Product Teams.
Operationalize data management maintenance and operations so Product Teams can maintain and enhance applications.
Manage and supervise data management engineers who support application maintenance and operations, enhance applications, and implement technology solutions for legislative mandates.
Oversee planning, analysis, design, development, configuration, and testing of data system enhancements.
Manage operation-level agreements with application support teams and set expectations.
Set measurable individual and team objectives aligned with program needs and L&I software development lifecycle standards.
Ensure applications remain current and stable, comply with agency standards, and fit the L&I computing environment.
Interview, hire, train, plan and assign work, appraise performance, monitor progress, coach staff, and resolve workplace issues.
Monitor individual and team performance, identify improvement areas, and develop action plans.
Address staff issues, discipline and recognize employees, and counsel them on work activities and career development.
Coach and mentor staff to develop skills, solve complex problems across applications and platforms, present completed work, and strengthen team dynamics.