P/L Territory Manager I

Liberty Mutual Insurance•Suwanee, GA

13d•$75,000 - $122,000•Remote

About The Position

Liberty Mutual Insurance is seeking a Territory Manager to manage an assigned territory and drive profitable premium growth in support of financial and operational goals. The role develops and manages broad, diverse agency partnerships, potentially handling more than 200 agency storefronts across multiple states, and optimizes territory performance. This remote position requires reporting to an office once a week, every Wednesday. Travel may be required up to 25%, with occasional overnight travel. The role works with independent agents and internal partners to grow business, manage risk, support retention, and improve agency performance. Liberty Mutual describes its workplace as inclusive and supportive, with benefits, workplace flexibility, professional development opportunities, and Employee Resource Groups. Compensation may include commission and/or bonus earnings under the applicable compensation plan.

Requirements

Bachelor’s degree or equivalent industry experience.
At least three years of insurance experience within a carrier or agency.
Knowledge of company services, products, marketing techniques and principles, and insurance industry trends.
Prior exposure to revenue growth and sales success.
Demonstrated success developing and building partnerships, making decisions, and solving problems.
Working knowledge of production management, claims, loss prevention, underwriting, administration, sales operations, and agency business operations.
Highly effective written and oral communication, including presentation, persuasion, timing, tact, and negotiation skills.
Strong customer focus, interpersonal relationship skills, and problem-solving ability.
Strong analytical thinking, business analytics, and business development skills.
Strong time-management and team-orientation skills.
State license if required.
Ability to travel up to 25%, including occasional overnight travel.

Responsibilities

Own and manage an assigned territory to achieve profitable growth and financial and operational targets.
Lead territory and agency management processes, including prospecting, business planning, engagement, training, compensation, and agency plant optimization.
Build and cultivate mutually beneficial partnerships with agency owners, management, and frontline staff, including through virtual engagement.
Serve as a trusted advisor by delivering product, underwriting philosophy, appetite, and system training; support retention and new business development to increase agency depth and revenue.
Use agency analysis, insights, internal partner feedback, and local market expertise to create and execute agency strategies that meet premium, profit, and new business goals.
Align strategic and tactical agency plans with Personal Lines or Business Lines strategies, including carrier consolidation or book transfers, agency plant expansion, agency marketing and service programs, and new product or program rollouts.
Under limited to moderate supervision, drive and ensure quality new business flow, appropriate book mix, and risk management across individual agency books and the assigned territory.
Clarify appetite and target markets and address profitability or business-quality concerns across the territory.
Collaborate with underwriting, product management, claims, and risk control partners to pursue opportunities, solve problems, share competitor and industry information, and represent agent and customer perspectives.
Collaborate with Personal Lines or Business Lines counterparts on shared agency assignments.
Use internal and external programs and tools to support the Independent Agent channel and agency management, including marketing and development programs, new business tools, and production and profitability data and analysis.
Provide guidance on agency initiatives and contribute ideas for continuous improvement.