Data Entry Specialist

360care•Perrysburg, OH

About The Position

This position supports and maintains demographic information across all regions and fields of service. It enters and updates patient, responsible-party, insurance, facility, referring-provider, and other information related to patient billing and general records. The role also supports excellent service to internal and external contacts, completes its workload promptly, follows compliance requirements, and maintains confidentiality in accordance with HIPAA and PHI guidelines.

Requirements

  • High school diploma or GED.
  • Strong data-entry and computer skills.
  • Self-motivated and able to prioritize workload.
  • Excellent customer service skills.
  • Legally authorized to work in the United States.
  • Successful completion of a background investigation and drug screen is required for an offer of employment.

Nice To Haves

  • Previous medical office background.

Responsibilities

  • Enter patient demographic, responsible-party, insurance, facility, referring-provider, and other information related to patient billing and general records.
  • Contact nursing homes to obtain a new power-of-attorney address when patient statements are returned by mail; update the address in the EMR, resend the statement, and document the action in the EMR.
  • Add new facilities to EMR master files under the appropriate office key.
  • Add new referring providers to EMR master files and obtain their NPI.
  • Provide excellent customer service to a wide variety of internal and external contacts.
  • Complete workload in a timely manner.
  • Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
  • Maintain confidentiality and follow HIPAA and PHI guidelines.
  • Respond positively to change and perform other duties as assigned.
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