Data Entry Specialist

360care • Perrysburg, OH

2d

About The Position

This position supports and maintains demographic information across all regions and fields of service. It handles patient and related billing information in the EMR, maintains facility and referring-provider master files, and provides customer service to internal and external contacts. The role also supports compliance requirements, protects confidential information, and performs other duties as assigned.

Requirements

• High school diploma or GED.
• Strong data-entry and computer skills.
• Self-motivated, with the ability to prioritize workload.
• Excellent customer service skills.
• Must live in the Perrysburg/Toledo area.
• Must be legally authorized to work in the United States.
• Employment offer is conditional upon successful completion of a background investigation and drug screen.

Nice To Haves

• Previous medical office background.

Responsibilities

• Enter patient demographics, responsible-party, insurance, facility, referring-provider, and other information related to patient billing and general records.
• Contact nursing homes to obtain a new power-of-attorney address when patient statements are returned by mail; update the address in the EMR and remail the statement.
• Document address-related actions in the EMR.
• Add new facilities to EMR master files under the appropriate office key.
• Add new referring providers to EMR master files and obtain their NPI.
• Provide excellent customer service to internal and external contacts.
• Complete workload in a timely manner.
• Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or Company policy.
• Maintain confidentiality and follow HIPAA and PHI guidelines.
• React positively to change and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED