Data Entry Specialist

360care • Toledo, OH

3d

About The Position

This position supports and maintains demographic information across all regions and fields of service. The specialist enters patient demographics, responsible-party, insurance, facility, referring-provider, and other information related to patient billing and general records. The role also updates electronic medical record (EMR) information, communicates with nursing homes about returned patient statements, adds facilities and referring providers to EMR master files, and provides customer service to internal and external contacts. The position requires timely completion of assigned work, compliance with company policies and applicable privacy requirements, and flexibility to perform other duties as assigned.

Requirements

• High school diploma or GED.
• Strong data-entry and computer skills.
• Self-motivated, with the ability to prioritize workload.
• Excellent customer service skills.
• Legally authorized to work in the United States.
• Successful completion of a background investigation and drug screen as a condition of any employment offer.

Nice To Haves

• Previous medical office background is helpful.

Responsibilities

• Enter patient demographics, responsible-party, insurance, facility, referring-provider, and other information related to patient billing and general records.
• Contact nursing homes to obtain a new power-of-attorney address when patient statements are returned by mail; update the address in the EMR, remail the statement, and document the action in the EMR.
• Add new facilities to EMR master files under the appropriate office key.
• Add new referring providers to EMR master files and obtain their NPI.
• Deliver excellent customer service to internal and external contacts.
• Complete workload in a timely manner.
• Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
• Maintain confidentiality and follow HIPAA and PHI guidelines.
• Respond positively to change and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED