DATA ENTRY SPECIALIST

Catalis Dental Lab Partners • Savannah, GA

3d

About The Position

The Data Entry Specialist supports the accuracy and efficiency of Pan-Am Dental Laboratory’s operations by entering customer cases into the laboratory system quickly and precisely. The role helps establish the foundation for successful dental restorations and includes exposure to dental products, terminology, and laboratory workflows. The specialist contributes to smooth case transitions and helps ensure each case is properly set up from the initial prescription through the final restoration.

Requirements

• Proficiency with computers, file management, and applications.
• Ability to learn software programs, including Magic Touch, with ease.
• Practical knowledge of customer service practices and principles.
• Excellent data entry and typing skills.
• Superior listening, verbal, and written communication skills.
• Ability to understand different script terminologies for case entry.
• Ability to read, write, speak, and understand English.
• Strong attention to detail.
• Ability to successfully multitask.

Nice To Haves

• Knowledge of dental anatomy and terminology.

Responsibilities

• Receive and process digital and analog cases, open cases, verify contents, and review customer order requirements.
• Enter incoming case information into the computer system and generate corresponding work tickets.
• Assign appropriate case coding for data entry and workflow routing.
• Update and maintain work tickets, including placing cases on hold and adjusting dates, codes, or other information.
• Scan and electronically archive case paperwork in accordance with documentation protocols.
• Retrieve historical paperwork or case files for clarification, reworks, or reference.
• Organize and manage digital impressions and case records according to laboratory procedures.
• Expand knowledge of dental terminology, restorative products, and laboratory processes to support accuracy and efficiency.
• Follow established case flow and scheduling operations.
• Perform additional duties or tasks as assigned to support the team and laboratory operations.

Benefits

• 401(k) with company matching
• Competitive pay with a base pay and bonus structure
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• Ongoing training and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed