Data Entry Specialist

Carvana • Garden City, NY

5h • Onsite

About The Position

The Data Entry Specialist supports the transition of vehicle ownership from Carvana to its customers by handling administrative vehicle-registration processes. The role involves reviewing and processing customer documents, completing registrations, maintaining accurate records, and helping provide a smooth car-buying experience. This is an in-person position at a market location, with regular attendance in the office and no remote work.

The position is full-time and hourly. Work hours may fluctuate with business needs and sales volume, with increased hours possible during peak periods. After paid, one-week training, employees are assigned a shift based on business needs. The team operates Tuesday through Saturday between 8:00 a.m. and 5:00 p.m.; schedules may include holidays, and overtime may be required. The primary schedule is five days per week, eight hours per day, though other schedules may be determined by business needs.

Starting pay is $19.00 per hour, with performance-based opportunities for pay increases described at six, 12, and 24 months. Training is paid at the full-time hourly rate, and time off cannot be granted during the training period. Candidates must demonstrate proficiency to complete training.

Requirements

• At least one year of work experience in an administrative or data-entry capacity.
• High school diploma, GED, or equivalent education.
• Ability to manage, organize, and reconcile multiple sources of information accurately.
• Ability to handle multiple tasks and priorities effectively.
• Professional written and verbal communication skills.
• Comfort navigating multiple systems, learning new tools, and troubleshooting.
• Willingness and ability to learn new things and apply that learning successfully.
• Ability to maintain composure and solve problems efficiently in escalated situations with a solution-oriented mindset.
• Critical-thinking skills and ability to make appropriate judgment calls.
• Regular, consistent attendance in the office; remote work is not allowed.
• Ability to obtain a notary commission based on state-specific requirements, as needed.
• Ability to read, write, speak, and understand English.

Nice To Haves

• Bachelor’s degree.
• Internship or volunteer experience.
• Certifications; the company values personal and professional development.

Responsibilities

• Process, finalize, and mail customer registrations.
• Review customer paperwork for accuracy.
• Interact with state and county government licensing departments, including in-person and online document drop-off and pick-up, and receive and file paperwork with those agencies.
• Work closely with the local DMV to pick up, receive, and file paperwork.
• Update customer records to ensure information is current.
• Interact with team members across various business lines.
• Assist Specialists and other employees with customer follow-up.
• Input, cross-reference, and retrieve data from multiple internal and external databases.
• Maintain detailed notes in a customer tracking system.
• Perform other duties as assigned.

Benefits

• 401(k) with Carvana match.
• Opportunity for overtime during busy seasons.
• Student loan repayment programs.
• Employee stock purchase plan discount.
• Company-paid healthcare premiums, plus dental and vision benefits.
• Wellness program supporting mental, physical, and financial health.
• Pet care savings program.
• Paid time off: 13 days during the first year, increasing to 20 days thereafter.
• Nine company-paid holidays, including the employee’s birthday.
• Internal growth and professional development opportunities.
• Tuition reimbursement.
• Onsite kitchen with snacks and regular team lunches.
• Discounts through the Access Perks program at over 700,000 retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED