About The Position

The Data Entry / Customer Service Representative supports daily office operations by maintaining accurate records and providing customer service. The role involves entering and updating data, reviewing records, organizing files, assisting with basic reporting and data tracking, protecting confidential information, and responding to customer questions by phone, email, and in person.

Requirements

  • High school diploma or equivalent.
  • Strong typing and data entry skills.
  • Proficiency in Microsoft Office, including Excel, Word, and Outlook.
  • Excellent attention to detail and organizational skills.
  • Strong communication and multitasking abilities.

Nice To Haves

  • Previous data entry, administrative, or customer service experience.

Responsibilities

  • Enter and update data accurately.
  • Review records for accuracy and completeness.
  • Organize digital and physical files.
  • Assist with basic reporting and data tracking.
  • Maintain confidentiality of sensitive information.
  • Provide customer service by phone, email, and in person.
  • Resolve customer questions and support daily office operations.
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