Data Content Analyst II

City of New York • Bronx, NY

2d

About The Position

The Office of the District Attorney, Bronx County (BXDA) seeks an experienced and enthusiastic Data Content Analyst II to join its Information Technology unit. BXDA works to ensure public safety and equal justice for the Bronx County community, with a focus on assisting crime victims and ensuring fairness to defendants. The office seeks to balance appropriate punishment with approaches that advance justice.

The analyst supports data quality and content administration across the agency. The role monitors inbound data feeds, investigates escalated data and systems issues, prepares analyses and performance reports, and collaborates with bureaus to address deficiencies. It also supports standardized document templates, internal portals, reporting automation, and research into solutions for internal applications and telecommunications systems.

Requirements

• High school graduation or equivalent and three years of experience in community work or community-centered activities in an area related to the duties, or equivalent education and/or experience.
• Strong organizational and communication skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Excellent analytical, logical-thinking, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to exercise good judgment and strong ethics.
• Ability to maintain the confidentiality of information.

Nice To Haves

• Knowledge of Microsoft Office, data analytics tools such as Power BI, database query languages such as SQL, scripting languages such as Python or R, and prosecution case management systems.
• Familiarity with legal terminology and court procedures.
• Understanding of the criminal justice system used in New York State and New York City.

Responsibilities

• Mentor and serve as a subject matter expert on complex data feeds and data relationships, and assist or train Tier 1 staff in verifying data accuracy.
• Perform complex data quality analysis; prepare and deliver reports on plans, activities, and performance metrics; and collaborate across bureaus on strategies to correct deficiencies or problems.
• Resolve escalated issues by analyzing systems or data issues, assessing accessibility and accuracy, and identifying opportunities for system enhancements, corrections, or new data sources.
• Monitor daily inbound data feeds to ensure accurate information is received from external agencies and update affected databases for BXDA consumption and use.
• Research competitive solutions for customer service of internal applications and telecommunications systems, such as an IVR system, and provide a comparison matrix of potential solutions.
• Create and maintain templates for document standardization, such as affidavits.
• Administer content for intranet and internal application portals.
• Maintain and execute tools and methods that support reproducible and automated reports and analyses.
• Provide analysis and reporting support to other agency bureaus.

Benefits

• Health insurance for the employee, spouse or domestic partner, and unemancipated children under age 26.
• Union benefits including dental and vision coverage.
• Paid annual leave and sick leave.
• Paid holidays.
• Pension.
• Optional savings and pre-tax programs, including Deferred Compensation, IRA, and a flexible spending account.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED