Data Content Analyst II

City of New York • New York, NY

10d • $60,000 - $70,000

About The Position

The Office of the District Attorney, Bronx County (BXDA) seeks an experienced and enthusiastic Data Content Analyst II. The role helps ensure that data entered into case tracking systems is accurate, complete, and transparent, supporting the office in meeting its obligations under new laws. The analyst also helps maintain the integrity of case tracking systems, particularly inbound and outbound data integrations, and supports timely, accurate case information as well as analysis and reporting for bureaus across the agency.

Requirements

• High school graduation or equivalent and three years of experience in community work or community-centered activities related to the duties described, or equivalent education and/or experience.

Nice To Haves

• A bachelor's degree in information systems, computer science, or a related major, or at least two years of work experience in associated fields.
• A background in criminal justice, legal studies, or a related field.

Responsibilities

• Serve as a mentor and subject matter expert on complex data feeds and data relationships, and assist or train Tier 1 staff in verifying data accuracy.
• Perform complex data quality analysis; prepare and deliver reports on plans, activities, and performance metrics; and collaborate across bureaus to develop strategies for correcting deficiencies or problems.
• Resolve escalated issues by analyzing system or data problems, assessing accessibility and accuracy, and identifying opportunities for system enhancements, corrections, or new data sources.
• Monitor daily inbound data feeds to ensure accurate information is received from external agencies and update affected databases for BXDA use.
• Research competitive solutions that support customer service for internal applications and telecommunications systems, such as an IVR system, and provide a comparison matrix of potential solutions.
• Create and maintain templates for document standardization, such as affidavits.
• Administer content for intranet and internal application portals.
• Maintain and execute tools and methods that support reproducible and automated reports and analyses.
• Provide analysis and reporting support to other agency bureaus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED