Data Content Analyst II

City of New York • New York, NY

3d • $60,000 - $70,000

About The Position

The Office of the District Attorney, Bronx County (BXDA) seeks an experienced and enthusiastic Data Content Analyst II to join its Information Technology unit. The BXDA works to ensure public safety and equal justice for the Bronx community, focusing on crime-victim assistance and fairness to defendants.

The analyst serves as a subject matter expert on complex data feeds, supports data quality and reporting, resolves escalated system and data issues, and helps ensure incoming information is accurate and available for agency use. The role also supports internal applications, document templates, and reporting and analysis methods across the agency.

Requirements

• Strong organizational and communication skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Excellent analytical, logical-thinking, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to exercise good judgment and strong ethics.
• Ability to maintain the confidentiality of information.
• The listed qualification requirements for Community Associate are high school graduation or equivalent and three years of experience in community work or community-centered activities related to the described duties, or equivalent education and/or experience.

Nice To Haves

• Knowledge of Microsoft Office, data analytic tools such as Power BI, database query languages such as SQL, scripting languages such as Python or R, and prosecution case management systems.
• Familiarity with legal terminology and court procedures.
• Understanding of the criminal justice system used in New York State and New York City.

Responsibilities

• Serve as a mentor and subject matter expert on complex data feeds and data relationships, and assist or train Tier 1 staff in verifying data accuracy.
• Perform complex data quality analysis; prepare and deliver reports on plans, activities, and performance metrics; and collaborate across bureaus to develop strategies to correct deficiencies or problems.
• Resolve escalated issues by analyzing system or data problems, assessing accessibility and accuracy, and identifying opportunities for system enhancements, corrections, or new data sources.
• Monitor daily inbound data feeds to ensure accurate information is received from external agencies, and update affected databases for BXDA use.
• Research competitive solutions for customer service of internal applications and telecommunications systems, such as an IVR system, and provide a comparison matrix of potential solutions.
• Create and maintain templates for document standardization, such as affidavits.
• Administer content for intranet and internal application portals.
• Maintain and execute tools and methods that support reproducible and automated reports and analyses.
• Provide analysis and reporting support to other agency bureaus.

Benefits

• Health insurance for the employee and eligible family members.
• Dental and vision coverage through union benefits.
• Paid annual leave and sick leave.
• Paid holidays.
• Pension.
• Optional savings and pre-tax programs, including Deferred Compensation, IRA, and a flexible spending account.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED