Data Content Analyst II

City of New York • New York City, NY

9d

About The Position

The Office of the District Attorney, Bronx County (BXDA) seeks an experienced and enthusiastic Data Content Analyst II to support its mission of public safety and equal justice. The role helps ensure data entered into case tracking systems is accurate, complete, and transparent, and supports the office in meeting its obligations under new laws. It also helps maintain the integrity of case tracking systems, particularly inbound and outbound data integrations, and provides other agency bureaus with analysis and reporting support.

Requirements

• High school graduation or equivalent and three years of experience in community work or community-centered activities related to the duties described, or equivalent education and/or experience.
• Preferred: Bachelor's degree in Information Systems, Computer Science, or a related major, or at least two years of work experience in associated fields.

Nice To Haves

• A background in criminal justice, legal studies, or a related field is a plus.

Responsibilities

• Mentor staff and serve as a subject matter expert on complex data feeds and data relationships; assist and train Tier 1 staff in verifying data accuracy.
• Perform complex data quality analysis, prepare and deliver reports on plans, activities, and performance metrics, and collaborate across bureaus to develop strategies to address deficiencies or problems.
• Resolve escalated issues by analyzing systems or data problems, assessing accessibility and accuracy, and identifying opportunities for system enhancements, corrections, or new data sources.
• Monitor daily inbound data feeds to verify accurate information from external agencies and update affected databases for BXDA use.
• Research solutions for customer service of internal applications and telecommunications systems, such as an IVR system, and provide a comparison matrix of potential solutions.
• Create and maintain templates for document standardization, such as affidavits.
• Administer content for intranet and internal application portals.
• Maintain and execute tools and methods that support reproducible and automated reports and analyses.
• Support other agency bureaus with analysis and reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED