Data Clerk, LEAP

Goodwill of Colorado • Colorado Springs, CO

5d • Hybrid

About The Position

The Data Clerk, LEAP will work in a temporary position working within LEAP (Colorado Low-income Energy Assistance Program) to perform the data requirements for program operations for all applications.

Requirements

• A High School diploma or equivalent is preferred.
• Minimum of two (2) years of clerical and administrative experience in an office environment.
• Demonstrate proficiency in grammar, math skills, substantial computer use, and ability to accurately type 30 words per minute.
• Must also conduct oneself in a professional manner and maintain a professional appearance that enhances the firm’s reputation.
• Must provide excellent customer service to applicants, vendors and agencies, and all other stakeholders.
• Maintain accurate records and be detailed oriented.
• Overtime and weekend hours may be required.
• As a role that handles very confidential information the incumbent may be disqualified if they have a criminal record for illegal drug use or sale, financial fraud, identity theft, physical abuse, crimes involving violence and/or theft. We do consider the specifics of the offense, including how long ago the offense took place.
• Must reside in the State of Colorado.
• Must submit to and successfully pass a criminal background check.
• Must report any arrests, charges, or summonses for any disqualifying offense as specified by C.R.S. §27-90-111 to the State.
• Must be at least 21 years of age (not engaged in passenger transportation) for inclusion on the Goodwill driver insurance schedule.
• Must be at least 25 years of age for all passenger transportation services.
• Must be at least 25 years of age for CDL.
• Will be required to undergo a Motor Vehicle Record (MVR) check and background check.
• Must disclose all moving traffic violations or vehicle crashes (within the last five (5) years).
• Must have valid Colorado State driver license.
• Must be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.
• Must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition if using personal vehicle for company business.

Nice To Haves

• It is preferred that the incumbent have the ability to drive for company business.

Responsibilities

• Comprehend and have a working knowledge of applications received via the LEAP application form, digital, PEAK, and telephonic applications.
• Attend all required training and continue to develop a thorough working knowledge of LEAP in order to support the program and other LEAP staff.
• Complete data entry for all incoming applications into the LEAP master file on the state computer system daily and within the time frame allotted per LEAP Rule, two (2) days for potential emergency applications and ten (10) business days from the date of the application being received at the LEAP office where the Eligibility Specialists can determine eligibility of applications, determine approval or denial of applications for LEAP benefits.
• Enter and extract data from files and the computer system as required.
• Extract verification of data from the following data bases; Colorado Benefits Management System (CBMS), Family Support Registry (FSR), Colorado Department of Labor and Employment (DOLE), Colorado Department of Motor Vehicles (DMV), Systematic Alien Verification for Entitlements (SAVE), State of Colorado OIT Mainframe State Verification and Exchange System (SVES), Colorado Department of Human Services (CDHS), and automated utility portals as a preliminary step for the Eligibility Specialist.
• Always maintain applicant confidentiality.
• Establish and maintain a positive and professional relationship with all customers, vendors, clients, other LEAP staff and Human Services agencies and other stakeholders presenting a positive image of the company.
• Attend meetings with Goodwill of Colorado and the Colorado Department of Human Services that are deemed necessary.
• Perform other duties as requested by the Data Entry LEAD, Operations Supervisor II and/or Operations Manager.

Benefits

• This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.
• Upon completion of training and Supervisor approval, remote work option may be available.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED